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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

November 06, 2017

Sam is great Came for service on my GLK 350 after missing my appointment the previous afternoon. Sam worked us in and got us all squared away promptly. More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Nov 08, 2017 -

Mercedes-Benz of Temecula responded

Hello Barry, Thank you for your feedback on your recent service visit. It is great to hear that Sam was able to accommodate you to help get you back on the road. Please don't hesitate to contact us if we can be of any further assistance to you. Kind regards, Heather Lewis Client Care Manager

November 05, 2017

C300 purchase Bob Crabtree made the car buying experience a pleasure. He was honest and professional. I conduct negotiations as a part of my job so I dislike such i More

by C 300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Crabtree
Nov 08, 2017 -

Mercedes-Benz of Temecula responded

Hello C 300, Thank you for taking the time to share about your experience with Bob. We are happy to hear he made your visit with us easy and enjoyable. Congratulations on the purchase of your new Mercedes-Benz! Best, Heather Lewis Client Care Manager

October 23, 2017

My best experience Great customer service and help when needed. Friendly fast. Their was no pressure for me to buy a car. The three cars I wanted to see were all placed More

by Teresaturner225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elan Yakovee, Omar Sahar
Nov 01, 2017 -

Mercedes-Benz of Temecula responded

Hello Teresaturner225, Thank you for sharing your experience on your recent visit. It is great to hear that our team provided you with outstanding service to help you make the right decision on which car to take home. Congratulations on your purchase. Please don't hesitate to contact us if we can be of any further assistance. Sincerely, Heather Lewis Client Care Manager

October 19, 2017

Omar review Omar was wonderful to work with. Very friendly and helpful After a terrible experience at Range rover it was a very refreshing experience. I will reco More

by katherine perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar
Nov 01, 2017 -

Mercedes-Benz of Temecula responded

Hi Katherine, We appreciate you sharing your feedback with us. It is great to hear that our team made your experience with us exceptional. Thank you for your recommendations. We look forward to assisting you again down the road. Best, Heather Lewis Client Care Manager

October 18, 2017

AMG GLS purchase Antony and Lauren are Top Notch! Stand up leadership and very detailed people , very client oriented people first. Cheers to the both of them. I More

by Joe1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Antony Chandler, Lauren Rose
Nov 01, 2017 -

Mercedes-Benz of Temecula responded

Hello Joe1974, Thank you for your kind feedback and generous recommendations. We are happy to hear that our team delivered outstanding service and provided you with a memorable experience. Sincerely, Heather Lewis Client Care Manager

October 15, 2017

Bad experience I took my sprinter to repair they did a diagnosis and I was told that they hurt some computers they replaced and in less than 500 miles I returned the More

by Nest2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Noriega
Nov 01, 2017 -

Mercedes-Benz of Temecula responded

Dear Mr. Hernandez, Mike, the technician and service manager spent time explaining the repair recommendations for the Sprinter. It was also explained that further work than what was authorized needed to be performed. The additional issues with the Sprinter are not in regards to the previous repairs. Kind Regards, Rose Lucero Guest Experience Advisor

October 13, 2017

Thanks for the Help I have been researching Sprinter Vans for two years. I finally decided to purchase a new van and went to Temecula to look at models. I was very plea More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Putnam
Oct 16, 2017 -

Mercedes-Benz of Temecula responded

Hi Andy, Thank you for choosing Mercedes-Benz of Temecula and sharing your feedback on your experience. We are happy to hear that you found the exact model you were looking for, and that Justin helped you learn all the available features included. Congratulations on the purchase of your Mercedes-Benz Sprinter! Please don't hesitate to reach out if we can be of any further assistance. Best, Heather Lewis Client Care Manager

October 01, 2017

Outstanding Customer Service Alex Aftahi made me feel comfortable and not feel like I was being taken for Ana’s ride. He was honest, helpful and went out of his way to ensure I re More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Thomas, Alex Aftahi
Oct 09, 2017 -

Mercedes-Benz of Temecula responded

Hi Shannon, Thank you for choosing Mercedes-Benz of Temecula and for sharing your feedback on your experience. Your recommendations are greatly appreciated. Our team is happy to hear that Alex warmly welcomed you and assisted in finding the exact vehicle you were looking for. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager

September 29, 2017

Excellent mechanics They are honest, thorough and fair on their charges. We drive extra far to have them fix our vehicles because it's work it! Always a great experience. More

by Debbie Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Ramon Ventura, Alvaro Acevedo
Oct 02, 2017 -

Mercedes-Benz of Temecula responded

Hello Debbie, Thank you for sharing your feedback and for your continued loyalty to Mercedes-Benz of Temecula. You driving the extra mile to service your vehicles with us is truly a gift. As always, we look forward to your future visits and providing you with the Fletcher Jones Difference once again. Most Sincerely, Heather Lewis Client Care Manager

September 29, 2017

Service experience Mercedes Benz of Temecula always does a great job. Sam LaFoca is top notch and takes great care of us. We truly appreciate your staffs attention to de More

by cprice08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Oct 02, 2017 -

Mercedes-Benz of Temecula responded

Hello Cprice08, Thank you for your feedback. We are happy to hear that Sam and our team continue to deliver outstanding service. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

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