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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

January 16, 2018

The staff was phenomenal. The staff was phenomenal with our decision to buy a used pre- owned vehicle. Could not beat the quote for the car. The staff was generous and nice. wo More

by Kathryn Kunitake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari, Enzo Impagliazzo
Jan 22, 2018 -

Mercedes-Benz of Temecula responded

Hi Kathryn, Thank you for taking the time to share your feedback with us. We are happy to hear you had a fantastic shopping experience working with our team. Your recommendations are truly a gift. Congratulations on your purchase! Sincerely, Heather Lewis Client Care Manager

January 09, 2018

service center problems I am not satisfied with my service and nobody seems to care. Maybe a bad review or fifty will get their attention. After my service I found a dirty More

by fishinsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin Sarhad, Lauren Rose
Jan 23, 2018 -

Mercedes-Benz of Temecula responded

Hi Stephen, Our team is driven to provide each of our guests with a world-class service including maintaining the integrity of your Mercedes Benz. I apologize if you felt there was an oversight with your filter while here for service. Gustavo wanted to ensure your continued loyalty and has provided a complete Service A on your Mercedes Benz. If there are any further questions or concerns, please feel welcome to contact me at 951-216-7841. Kind Regards, Brooke Roman

January 05, 2018

Very memorable, great customer service. Since the dealership has awesome customer service and great personnel. Also the service the partament is very meticulous, and very helpfull. Thank you More

by Mentado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo, Alex Aftahi, Manny Henshaw
Jan 08, 2018 -

Mercedes-Benz of Temecula responded

Hi Mentado, Thank you for your feedback. We are happy to hear you had a fantastic visit with us with excellent service. Please do not hesitate to contact us if we can be of any future assistance. Kind regards, Heather Lewis Client Care Manager

January 01, 2018

"Fantastic Service" Dealership was a top notch! Alex Aftahi was very helpful and was not pushy at all. I will recommend Alex to all of my friends and family. More

by NK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Aftahi
Jan 03, 2018 -

Mercedes-Benz of Temecula responded

Hello NK, Thank you for your sincere feedback on Alex. I am pleased to know you received fantastic service. We appreciate your recommendations and look forward to assisting you and your friends and family in the future. Sincerely, Heather Lewis Client Care Manager

December 18, 2017

Wonderful treatment and a true pleasure Robert Crabtree was very helpful and provided an enjoyable experience I will recommend him to anybody I know looking for a new or used car. More

by Tim O'Rourke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Crabtree, Robert Crabtree
Dec 19, 2017 -

Mercedes-Benz of Temecula responded

Hello Tim, Thank you for taking the time to share your feedback with us on Robert and recommending him to others. We are happy to hear that he provided you with an enjoyable experience. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager

December 15, 2017

Simply Excellent Everyone in the dealership is helpful and courteous. Even the cafeteria lady would ask if you wanted coffee and those free Knick Knacks. Mike was very More

by glc16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Figueroa
Dec 19, 2017 -

Mercedes-Benz of Temecula responded

Hello Glc16, We value your feedback and are happy to hear our entire team was friendly and welcoming to you. It is our goal to provide all of our guests with a pleasant and enjoyable experience each time they visit and we are thrilled to know that level of service was delivered to you. Kind regards, Heather Lewis Client Care Manager

December 14, 2017

Excellent Service The entire team at Mercedes Benz Of Temecula are stellar! Amir, Huck, Sam and Chad are top shelf people to work with on every level! I would recommend More

by MERC MAN FOR LIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir, Huck, Chad, Samuel Lafoca
Dec 14, 2017 -

Mercedes-Benz of Temecula responded

Hello, Thank you for sharing your kind feedback on our associates, Amir, Huck, Sam and Chad. Your recommendations are truly one of the highest forms for flattery. We are pleased to know our team delivered such a wonderful experience to you. We hope to provide you with another stellar experience in the future. Sincerely, Heather Lewis Client Care Manager

December 13, 2017

Would use Temecula again! Omar was easy to work with and did not make the deal tedious as it can be at some dealerships. He was nice , professional and got us taken care ion a More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar
Dec 14, 2017 -

Mercedes-Benz of Temecula responded

Hello Carolyn, We are excited to know you would come to Mercedes-Benz of Temecula again to find your next dream car. Our associates like Omar truly strive to provide all of our guests like yourself with a wonderful experience. We are happy to hear that level of service was shared with you. Thank you for your feedback and enjoy your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager

December 13, 2017

Wonderful Dealership I came in to trade in my BMW for a new Mercedes and was treated with respect by everyone I encountered. The Salesman, Chad Rybar was the best! Informa More

by Laura Blechen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Rybar
Dec 14, 2017 -

Mercedes-Benz of Temecula responded

Hello Laura, Thank you for taking the time to write such a wonderful review about your recent experience with us. Your recommendations are truly appreciated. We are overjoyed to hear you decided to get behind the wheel of a Mercedes-Benz and glad to know that our team treated you with the utmost care throughout your visit with us. We wish you many enjoyable miles in your new car and look forward to assisting you again in the future. Sincerely, Heather Lewis Client Care Manager

November 26, 2017

Positive experience Overall experience was very positive. The entire staff was friendly and professional. Alex is extremely patient and helped us with an overview and tes More

by Linda Ragle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aftahi
Nov 29, 2017 -

Mercedes-Benz of Temecula responded

Hi Linda, We appreciate your feedback and are pleased to hear you had a very positive experience working with Alex and our team. We hope you are enjoying your new Mercedes-Benz and hope to assist you again down on the road. Sincerely, Heather Lewis Client Care Manager

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