
Mercedes-Benz of Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 3,437 reviews
Beautiful New Location. Large Inventory of Cars/SUVs. Great Financing Options! I have to say that this was my first time leasing and it was a breeze working with Mercedes-Benz of Tampa. I worked with Great Financing Options! I have to say that this was my first time leasing and it was a breeze working with Mercedes-Benz of Tampa. I worked with Cary Jedlovec who went above and beyond to make sure we got the SUV we wanted at the very best price. Of all the dealerships I spoke with, at the end of the day Mercedes-Benz of Tampa was the clear cut winner in terms of customer service, responsiveness, and price. Financing department was exceptional and they were able to get me excellent rates even with not so perfect credit. I give Mercedes-Benz of Tampa my full endorsement! More
I have dealt with many dealerships and I have to say that this was the first pleasant experience. Kern and staff made the transition from my old lease to my new lease a breeze. Everyone at the dealership is this was the first pleasant experience. Kern and staff made the transition from my old lease to my new lease a breeze. Everyone at the dealership is helpful and very friendly. I would highly recommend going to Mercedes-Benz of Tampa. More
This is the second vehicle purchased from this dealership and sales person in particular. Kern is very knowledgeable, curtious, and professional. He represents the brand incredibly well and a large reason and sales person in particular. Kern is very knowledgeable, curtious, and professional. He represents the brand incredibly well and a large reason for my latest purchase. I have also referred others as a result of my personal experience. More
This dealership is the most horrifying place I have ever visited to buy a vehicle or anything else for that matter. I was verbally assaulted being called a xxxxxxx by a salesman not even involved in the tra visited to buy a vehicle or anything else for that matter. I was verbally assaulted being called a xxxxxxx by a salesman not even involved in the transaction and was further insulted by comments referring to my height being called "little man" after complaining about not receiving my keys back after asking for over an hour. The manager on duty Mr. Ford was also rude and did not even attempt to resolve the problem and instead was indignant yelling at me in front of everyone in the dealership. Someone even dialed 911 because of the screaming and thank god because Tampa PD finally helped us get our keys back so we could simply leave. Asbury Automotive Group should be embarrased that the premier dealership in Tampa is being represented in this manor. Shame on Mercedes of Tampa Bay you are the worst example of how a customer should be treated! More
They were very friendly and honest. They explained They were very friendly and honest. They explained the reason why I should go with the car I went with. They worked hard to make sure I understo They were very friendly and honest. They explained the reason why I should go with the car I went with. They worked hard to make sure I understood everything. They ensured that I was happy with my purchase and satisfied with the price. Overall, a great experience. More
I had a fantastic first expectance with Mercedes. And I owe it to Cary Jedlovec my salesman. I felt no pressure and was treated like a million bucks. My purchase took three visits to the dealer, one of owe it to Cary Jedlovec my salesman. I felt no pressure and was treated like a million bucks. My purchase took three visits to the dealer, one of which I brought all four of my young children. We drove and test drove again. At the end we purchased a vehicle that was well suited and priced for our needs. More
Great experience and great service. This is the second vehicle I've purchased from this dealer. Cary was great at keeping me informed about my options and vehicle status. I would recommend this dealer to vehicle I've purchased from this dealer. Cary was great at keeping me informed about my options and vehicle status. I would recommend this dealer to anyone looking for a great vehicle, friendly service and a comfortable purchasing environment. More
My experience with Mercedes-Benz of Tampa was pleasant in all aspects. Buying a new car can be a stressful time, but my salesman Frank Marraccone made it a wonderful experience. He is honestly, the best I ha all aspects. Buying a new car can be a stressful time, but my salesman Frank Marraccone made it a wonderful experience. He is honestly, the best I have ever dealt with. The price was fair, no haggeling and felt zero pressure! Frank delivered what was promised and went above and beyond. More
I did my automobile homework using the web and found what the automobile was selling for in the Sarasota area. I contacted 5 dealerships in west Florida and Mercedes Benz of Tampa was the first off the mark the automobile was selling for in the Sarasota area. I contacted 5 dealerships in west Florida and Mercedes Benz of Tampa was the first off the mark and came in with the price I was looking for. I contacted Simon Tickett after he called and emailed me. The whole deal was negotiated without me going to the dealership or meeting Simon in person. After the deal was negotiated the other dealerships began responding (3 to 5 days later). Unfortunately their responses were too late and I had to tell them that the car had been purchased already. We waited about 4 weeks for the car to be built and subsequently picked it up. The car was exactly as agreed and we are as happy as punch. The dealership experience was positive as well. Simon was the same in person as he had been on the phone and on line. The other staff we met - the contract person and the customer service person were equally as pleasant and informative. I would recommend Mercedes Benz of Tampa and especially Simon Tickett to anyone who is contemplating the purchase of a Mercedes Benz. More
This is about the 8th car I bought from them. My Kids This is about the 8th car I bought from them. My Kids buy from them. I will be back for another car. I think another AMG I would talk to Ed Jablon This is about the 8th car I bought from them. My Kids buy from them. I will be back for another car. I think another AMG I would talk to Ed Jablon or Keith Anderson. All the staff were courteous. In fact my son went to buy a new for his son so I drove over with him. I traded my Hummer and drove our with a Mercedes. So that is 3 generations with cars from them More