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Mercedes-Benz of Tampa
Tampa, FL
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I did my automobile homework using the web and found what the automobile was selling for in the Sarasota area. I contacted 5 dealerships in west Florida and Mercedes Benz of Tampa was the first off the mark the automobile was selling for in the Sarasota area. I contacted 5 dealerships in west Florida and Mercedes Benz of Tampa was the first off the mark and came in with the price I was looking for. I contacted Simon Tickett after he called and emailed me. The whole deal was negotiated without me going to the dealership or meeting Simon in person. After the deal was negotiated the other dealerships began responding (3 to 5 days later). Unfortunately their responses were too late and I had to tell them that the car had been purchased already. We waited about 4 weeks for the car to be built and subsequently picked it up. The car was exactly as agreed and we are as happy as punch. The dealership experience was positive as well. Simon was the same in person as he had been on the phone and on line. The other staff we met - the contract person and the customer service person were equally as pleasant and informative. I would recommend Mercedes Benz of Tampa and especially Simon Tickett to anyone who is contemplating the purchase of a Mercedes Benz. More
This is about the 8th car I bought from them. My Kids This is about the 8th car I bought from them. My Kids buy from them. I will be back for another car. I think another AMG I would talk to Ed Jablon This is about the 8th car I bought from them. My Kids buy from them. I will be back for another car. I think another AMG I would talk to Ed Jablon or Keith Anderson. All the staff were courteous. In fact my son went to buy a new for his son so I drove over with him. I traded my Hummer and drove our with a Mercedes. So that is 3 generations with cars from them More
disregard for customer's time, no information as to how long it will take, employee not there eventhough he told us he will be there come rain or shine and gave us appointment and when asked to meet with e long it will take, employee not there eventhough he told us he will be there come rain or shine and gave us appointment and when asked to meet with employee no one tried to help for about hour and half finally a manager came to talk to us. Manager did not appologize nor did he mention anything about employee not being there at the appointment time which employee had given to us. More
The published very clear descriptions including photos, with clear indication of bad spots (blemishes), in the internet. Very clear and transparent. When I contacted them with questions, they reacted fas with clear indication of bad spots (blemishes), in the internet. Very clear and transparent. When I contacted them with questions, they reacted fast, offered options and were very flexible in front of my conditions (like, "please do not call me"). They offered a reasonable price for my trade in. In short, they gave me reason to trust them, and when I went, they executed the deal fast and easily. Flexible, straightforward, clear conditions, not high pressure sales, great service, a pleasure to deal with. I would buy again from them anytime. More
I flew all the way from Colorado because the deal was to good to pass up! This was the best car buying experience I have ever had; the customer service was amazing and they made sure that all my questions good to pass up! This was the best car buying experience I have ever had; the customer service was amazing and they made sure that all my questions were answered! I would recommend this dealer to all my family and friends! More
Joey Colarulo was amazing to work with. We bought our car through their e-bay business. Joey is by far the most professional sales person I have ever worked with. He didn't pressure me and was willing to ans through their e-bay business. Joey is by far the most professional sales person I have ever worked with. He didn't pressure me and was willing to answer ALL of my questions. The timeliness of his responses were unbelievable, he even responded to me twice on Easter Sunday. We are so happy with the car, it was everything that was stated in the ad and there were no surprises. We just had our mechanic look at it and he told us it was in excellent condition. We also feel we got a very fair deal on an excellent car so this was a very positive experience for me. I would definitely use them again as their service was outstanding. More
Joey Colarulo is a great salesman and very helpful, and informative, and He knows what I want in a vehicle. He sells me nothing less than what I deserve. As always everyone is helpful, and I will always co informative, and He knows what I want in a vehicle. He sells me nothing less than what I deserve. As always everyone is helpful, and I will always continue to buy from Mercedes Of Tampa, and I will always send my friends and family there. Its a great experience to have a dealerahip who cares about it customers as people, not just treated as customers. More
I purchased a 2003 Lexus from Keith. The experience was fantastic. He went the extra mile to make sure the car was detailed and looking "new". He has followed up with me to make sure that I am completely fantastic. He went the extra mile to make sure the car was detailed and looking "new". He has followed up with me to make sure that I am completely satisfied and kept his promise to provide me with the additonal information I have requested. I will most certainly share my positive experience with others and return to Keith in the future for my car buying needs. More
Best price in Florida. Car was ready and looked great. Joey is extremely professional. He followed up on whether or not I was happy with the car. I found him to be very knowledgable and friendly. The y Joey is extremely professional. He followed up on whether or not I was happy with the car. I found him to be very knowledgable and friendly. The young lady who showed me how to use the controls and electronics was very friendly and patient. I will return to have service work and will eventually buy another car from them! More
stay Clear: Yes, I agree with everyone else in my area. This is the worst dealership in Tampa or even Florida. I would never buy a car again from this place. Talking with others in my area, they had the sa This is the worst dealership in Tampa or even Florida. I would never buy a car again from this place. Talking with others in my area, they had the same problems. They are nice when you buy the car. However, be forewarned: As soon as you drive off the lot they will treat you like crap and not honor your warranty and give every possible reason why they don't need to help you. Anywhere else is truly better for your Mercedes Benz in my opinion. More