Mercedes-Benz of Tampa

No pressure, easy and open discussions yielded best car buying experience I've had in Tampa area in 20 years. Every detail was provided and contract process was remarkably fast and efficient. Final sale wa buying experience I've had in Tampa area in 20 years. Every detail was provided and contract process was remarkably fast and efficient. Final sale was the product of three previous visits to dealership talking to Michael and discussing various vehicles and options. The "no pressure - I'm here to assist as required" atmosphere made those visits uncomplicated so when final decision to buy was reached this dealership was the natural choice. Best experience - best process! More

Everyone helped us find the auto my wife and I will be happy with for many many years. USAA also played a very important part in our hunt for the right car. happy with for many many years. USAA also played a very important part in our hunt for the right car. More

This dealership is the best of the best. I am very happy with my purchase. I would definitely recommend this dealership for a future car purchase with my purchase. I would definitely recommend this dealership for a future car purchase More

I was greated as soon as I walked in. I did ask about Tom (manager), he assigned Manny (slaes)to me. Manny was extremely knowledgable and helpfull every step of the way. He contacted me a head of schedu Tom (manager), he assigned Manny (slaes)to me. Manny was extremely knowledgable and helpfull every step of the way. He contacted me a head of scheduled time when he got the car ready. He made sure that we have a god experience. He also gave me a bottom line price. My wife loves her new GL. Thank you. More

I visited the dealership and spoke with Simon earlier in the year about replacing my Mercedes with a very difficult to find newer model used diesel. Not only did Simon remember my request, but he called me the year about replacing my Mercedes with a very difficult to find newer model used diesel. Not only did Simon remember my request, but he called me months later when the perfect vehicle was found. The service has always been top notch and the sales process couldn't have been smoother. I look forward to replacing my current Mercedes in a couple of years and will absolutely call Simon back (and I'm sure have him look for another) when that time comes. More

I recently brought my car in for a windshield replacement performed by a third party in the MB of T service bay. My intention was to rent a car for the day and return to work, but the rental car desk had jus performed by a third party in the MB of T service bay. My intention was to rent a car for the day and return to work, but the rental car desk had just run out of cars. The dealership's loaners were also depleted (and they typically only loan cars for maintenance and warranty work). When James Berger (my usual service advisor) and Bernie Freedman (my salesman) overheard that I was stranded with appointments waiting for me in the office, they went out of their way to obtain transportation for me. This example is typical of the MB of T's culture of excellent customer service. I have had uniformly excellent experiences at this dealership, which is why I have purchased five cars from them in the last nine years. It is also why I have referred friends and family to the dealership, including family from Sarasota who purchased a car at this dealership rather than in their home town because of the excellent service they received. All of my purchases have always been backed up by a great sales team (Bernie Freedman and Adil Zidouhia in finance) and great, caring service advisors (like James Berger), making it a natural decision for me to return to MB of T for future purchases and service. More

Best car buying experience I've ever had. Sales associate was knowledgeable and courteous and was willing to work with me and my budget. He gave me a complete tour of the dealership to let me know associate was knowledgeable and courteous and was willing to work with me and my budget. He gave me a complete tour of the dealership to let me know what services were available to me. As a frequent flyer he also informed me of their frequent flyer & parking program right there at the dealership. Very impressive to say the least. More

Simon was fantastic from the moment he greeted us to the time when he waved goodbye. His knowledge of all the lines was extremely helpful and really made the selection process much simpler. We couldn't be time when he waved goodbye. His knowledge of all the lines was extremely helpful and really made the selection process much simpler. We couldn't be happier with our new E Class or with the entire experience. We would definitely recommend Simon to anyone we know. More

We are not fans of car salespeople tactics and are 'tough' customers. Yet, we were amazed and pleased by the terrific service provided to us by Zachary Kelley. His professionalism, sincerity and, ea 'tough' customers. Yet, we were amazed and pleased by the terrific service provided to us by Zachary Kelley. His professionalism, sincerity and, ease with which to do business are the reasons we bought a car that day, from him. When we made an appt. at this dealership, it was merely to look and talk and continue our due diligence, as usual when we make a purchase. We walked in at 3pm and drove our new car out at 8:15pm that evening. In fact, the amount of time the process took was the only downside for us, it seemed longer than usual. But regardless, none of that is reflected on Zachary. A big piece of me didn't even want to go to Tampa as we live 50 miles away and visited the Mercedes dealership within our area, but now I'm very glad we made the trip. The Sarasota dealer experience doesn't hold a candle to the ease we experienced with Zachary. I wish we knew lots of people to refer to him. Certainly, we will, and have already, tell as many people as possible of our positive experience. Thank you Zachary! More

The meeting with the sales staff and the service staff was excellent right from the beginning. I cannot remember all the names of the people I dealt with at the dealership, but they all were excellent in was excellent right from the beginning. I cannot remember all the names of the people I dealt with at the dealership, but they all were excellent in their jobs> I would recommend them to anyone that is looking for a new or used vehicle. More