Mercedes-Benz of Tampa

I purchased a 2011 BMW online from Mercedes Benz of Tampa on or about 9/9/11. I paid all vehicle taxes and registration fees to register in the state of New Mexico. The temporary tag that came with the vehi on or about 9/9/11. I paid all vehicle taxes and registration fees to register in the state of New Mexico. The temporary tag that came with the vehicle has expired and there is no evidence the vehicle has been registered in NM as the dealership is required to do. The state needs a copy of the title so they can reissue another in NM. In short, I have a temporary tag that has expired and I'm currently illegally operating the vehicle. I have worked tirelessly with various employees of the dealership to resolve to no avail. They are very poor at returning emails/calls and escalating to their management does not seem to help. Absolute nightmare and I will never do businessess with this dealership again. More

No pressure . He took me around looking for a car trailer to take my car home to Michigan. It was a new experience for him also selling His first smart car. I also bought anew Mercedes motor hom trailer to take my car home to Michigan. It was a new experience for him also selling His first smart car. I also bought anew Mercedes motor home and it was in service. This is probally the nicest dealer ship I've ever been In' my whole life. If other dealerships were like this. They sell a ton of cars. I'll Be back. Mark d nabozny More

++And it grows, called to check on me and the car and apologized for not being there to make it right. This man has integrity and service written all over his character. Buy from MBofTB and ask for Chris apologized for not being there to make it right. This man has integrity and service written all over his character. Buy from MBofTB and ask for Chris. ***UPDATE***: Bernie is the man, he picked up the fumble and put points on the scoreboard. He introduced me to the service manager and made sure the problem was found and then more than made up for the dropped ball I earlier reported/rated. THANK YOU MBofTB!!!! You have a customer and I will refer you to friends looking for a good car! (BTW it was a broken seal on the return fuel line...fixed) Give Bernie a raise he deserves it! **UPDATE: MBofTB have contacted me and we are discussing the problem...marks are moving up. I was told they are a reputable dealership, maybe it was just a mistake or oversight that caused this issue. I purchased a used car "as-is" and understand what that means, but before signing the papers I brought to the attention of the dealership that the vehicle had a strong fuel smell in the car and I was told they would not do anything about it. I did some research and found that topping off the tank can cause this, and then took the car to my local mechanic. They told me the likely problem was the charcoal filter and to take it back to MB of Tampa since I have had the car less than a month. Since the fuel smell has gotten worse, I called MB of Tampa as suggested and was told the manager who can make the decision was not in and they would call me back the following day with information. I called again to follow up a couple days later and was told, my call was not expected we need to find your file and we will contact you later. After I was not called back I placed another call, left a voice message and have not been called back. I am only asking for someone who can make a decision to speak with me and work this issue out but right now they seem to think that it is ok to shuffle me off as though I will get tired of trying and go away. I am not asking that they take care of cosmetic issues, but make it so I can drive the car without the fear of passing out from being poisoned by the gas fumes. We could probably resolve this issue quickly if someone would take the time to speak with me, but I am not receiving that minimum courtesy. I was so pleased with my service buying the car, but it is the service you receive after that really tells what a company is made of....and right now they are really showing their true colors. Brad More

This is the best dealership I have even been to and I have had Mercedes since 1988. In fact, prior to this company taking over the Precision dealership, I never purchased my vehicles in Tampa. The new have had Mercedes since 1988. In fact, prior to this company taking over the Precision dealership, I never purchased my vehicles in Tampa. The new owners are fantastic - everyone is so friendly, helpful and so community active. I love the Cafe they sponsor and they also wash my car when I stop by. I purchased it in 2010 and absolutely love it. To date it's my favorite car - which might be influenced by how much I like everyone at the dealership. It's fun just to visit. And I have already recommended them to friends. More

I was greeted by someone even before I walked in the door and was immediately referred to a salesman who showed me both of the cars I was interested in. I dealt with Manny Mptias and later with Mark Tadili w and was immediately referred to a salesman who showed me both of the cars I was interested in. I dealt with Manny Mptias and later with Mark Tadili who drove home with me after the sale to return the second car I had traded in that day. This was after their closing time on a Sunday afternoon saving me from a return trip. The whole process was easy and enjoyable and I left with the AMG coupe I went in for. More

My husband and I wanted to say thank you to Bobby Haines for making our buying experience great at Mercedes Benz. Bobby is a very impressive person all around and made our buying experience enjoyable a for making our buying experience great at Mercedes Benz. Bobby is a very impressive person all around and made our buying experience enjoyable and that makes a big difference for anyone when trying to purchase a car. Thank you for all your customer service and keep up the good work. I love my new Mercedes Benz!! Sincerely, Jack and Angela Owens More

I took my 2004 E-500 in for service at MBOTB a couple of weeks ago and decided to check out the sales floor to see what the new models looked like. I spoke to Adrian Sanderson about the trade-in value on my weeks ago and decided to check out the sales floor to see what the new models looked like. I spoke to Adrian Sanderson about the trade-in value on my car, and when he and his manager, Tom Fallon, showed me one of the last 2011 S classes on the lot, I was intrigued......especially after they quoted me a great lease deal. I was still a little tentative about leasing the S-550 until I test-drove the car. That experience sealed the deal, but Adrian's and Tom's assistance and expertise were integral to the comfort level I had making this significant purchase decision! More

Simon is a gentleman and a knowledgeable salesman--a pleasure to work with. It's rare to say that about a "car salesman," but Simon conducts himself less like a typical retail sales person and more like pleasure to work with. It's rare to say that about a "car salesman," but Simon conducts himself less like a typical retail sales person and more like a professional consultant. He knows his product and knows that treating potential customers with dignity and fairness is a way to earn repeat business. He is straightforward and honest in his dealings and I would highly recommend working with him and MBOT. More

When deciding to buy a luxury car for your wife, it becomes overwhelming to have a huge spectrum of choices of which car manufacture brand to chose, based on safety, reliability, type of car, options, becomes overwhelming to have a huge spectrum of choices of which car manufacture brand to chose, based on safety, reliability, type of car, options, color, and the obvious the price to match your budget. My wife and I came to the MB dealership in Tampa to have all those ideas sort out for us with the help and PATIENCE of Bobby Haines. This individual, showed commitment to us, because we have tested, several cars, followed up by calling in several days into the mix, and I think the most important quality in his job acumen, is that he presented himself as being flexible. Thanks again Bobby for all your help. We hope to enjoy the Mercedes-Benz experience with your dealer. More

I've dealt with Simon on several cars I've either looked at or ultimately purchased, and he took care of me like always. He was professional, friendly and very helpful. at or ultimately purchased, and he took care of me like always. He was professional, friendly and very helpful. More