Mercedes-Benz of Tampa
Tampa, FL
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We had an issue with the details of a piece of mind inspection on a MB that we were buying from a Tampa company. An hour after speaking with John and his understanding of the issue he promptly called t inspection on a MB that we were buying from a Tampa company. An hour after speaking with John and his understanding of the issue he promptly called to make the proper adjustment. More
Mark and Tom had been great. Mr Edward Jablon seem to be just another used car dealer. Did appraise my trad-in Porsche 911 far under market price. Seem to be better fit for a usedcar lot than. I thought M just another used car dealer. Did appraise my trad-in Porsche 911 far under market price. Seem to be better fit for a usedcar lot than. I thought Mercedes stands for fairness. Since I committed to Mark verbally I went ahead with the buy. Nevertheless it's a drop of Vermouth. More
Cary was easy to work with He had promised an 8K Cary was easy to work with He had promised an 8K discount over MSRP which he honored Only during signing the papers/documents etc some additional th Cary was easy to work with He had promised an 8K discount over MSRP which he honored Only during signing the papers/documents etc some additional things like dent wizard etc were marketed to me. I took the pre-paid service from MB which I believe is worth and declined the rest. Overall experience was good More
Very good experience!The selection of cars was great. The ability to discuss, negotiate price of car and trade in value was acceptional. Our salesperson Shedrick Payne was very courteous and knowledge of the ability to discuss, negotiate price of car and trade in value was acceptional. Our salesperson Shedrick Payne was very courteous and knowledge of the product. He also followed up on the sale to ensure that we were happy with our purchase. We do plan to purchase again within the next 15 months and we will surely contact Shedrick to help us with our next purchase. More
This is by far the best Mercedes Dealership I have ever worked with. They have a seasoned professional service department and their technicians and advisors are the best I've ever worked with. I took worked with. They have a seasoned professional service department and their technicians and advisors are the best I've ever worked with. I took a classic Mercedes to them for service and they knew exactly what to do, had the parts, or got them from the classic center in California. Their technician knew the classics and on every occasion did his work correctly the first time. Everything they did for me was priced fairly, done correctly, and timely. On top of that they always made sure the car was meticulously clean when it was returned. My Service Rep was STEVE DeHART, and the technician was M. CAVAGNARO THIS IS THE DEALERSHIP I WILL RETURN TO AGAIN AND AGAIN, FOR SERVICE, SALES & LEASING. More
Tried working with Frank to purchase a POC C300 and ML350.... Frank sent emails but never followed up... Wrote back via email several times with no call of follow up.... With in the last 10 months I ha ML350.... Frank sent emails but never followed up... Wrote back via email several times with no call of follow up.... With in the last 10 months I have purchased two mercedes 1) "POC" C300 and two ago weeks a "POC" ML350... Living 45 minutes away i relied on him to be my eyes and ears for good trade ins for me to consider... Guess he didn't take me seriously... More
This is my third Mercedes and would have to say this was my best car buying experience ever. Kern, Ryan and Matt were great. Due to my change in credit situation I thought it may be impossible to buy anot my best car buying experience ever. Kern, Ryan and Matt were great. Due to my change in credit situation I thought it may be impossible to buy another Mercedes. I spoke to various used car dealers along with some new and they really didn't seem to want to help me. Kern was very honest with me from the beginning along with the rest of the staff at the dealership. They really provided the best service possible and I couldn't ask for a better car buying experience. If anyone has a little doubt about their credit I highly recommend that you see Kern and they will try their best to get you the vehicle to match your needs. I will continue to work with this dealership in the future and will be happy to refer anybody I know. Thanks again for the great experience. More
I have purchased or leased several Mercedes from Mr. Tickett. He is the most outstanding, professional car salesperson I have ever met. I will continue to do business with him in the future. He is the o Tickett. He is the most outstanding, professional car salesperson I have ever met. I will continue to do business with him in the future. He is the only person I will buy a car from. He is honest, professional and goes the extra mile to take care of the customer. It has always been a pleasure to do business with him. More
When I arrived at Mercedes-Benz of Tampa, I wasn't expecting I was going to come out with a new vehicle. Kern Charles was very professional and knowledgeable in regards to the vehicle I was looking fo expecting I was going to come out with a new vehicle. Kern Charles was very professional and knowledgeable in regards to the vehicle I was looking for. He gave me options on different types of vehicles, prices and leasing or financing choices. He showed me around the whole facility and everyone I met treated me with respect. At the end, I was happy with my choice of vehicle and the price I paid for it. I would definitely recommend Mercedes-Benz of Tampa. Thank you for being so courteous. More
Simon Tickett was very professional, knowledgable, kind, patience, helpful, and customer service oriented. I could not have asked for a better salesmen or buying experience. patience, helpful, and customer service oriented. I could not have asked for a better salesmen or buying experience. More