Mercedes-Benz of Tampa

Great buying experience. Will tell all my family and friends to see Keith, he was fantastic. Great service before, during and after he made his sale. friends to see Keith, he was fantastic. Great service before, during and after he made his sale. More

Great customer service before and after the sale. They offered fair upfront pricing and stuck to the deal without trying to add unrequired extras or add-ons. Ask for Keith, you won't be disappointed. offered fair upfront pricing and stuck to the deal without trying to add unrequired extras or add-ons. Ask for Keith, you won't be disappointed. More

Easy to work with and communicate. Fairly quick to reply and was able to accomplish a good deal on a great vehicle. I would work with him again. This is the second vehicle that we have purchased from this d and was able to accomplish a good deal on a great vehicle. I would work with him again. This is the second vehicle that we have purchased from this dealer, but the first from Chris. More

Ken Mcadams was very friendly. Answered all of our questions without talking or pushing too much. He was available after hours to answer any questions. Paperwork was completed without much waiting. Lo questions without talking or pushing too much. He was available after hours to answer any questions. Paperwork was completed without much waiting. Loan terms and warranty was explained clearly. Vehicle delivery was a joy. All the features were explained before we left. Staff at the dealership was friendly and always ready to help. More

Friendly and cordial salesperson, followed by dealer hospitality and fair negotiation leading to a very satisfactory trade value for my car toward the purchase of an '09 Porsche Boxster. I will happily hospitality and fair negotiation leading to a very satisfactory trade value for my car toward the purchase of an '09 Porsche Boxster. I will happily return to this dealership when shopping for another car in the future. Absolutely no pressure from start to finish over several days. More

Wonderful experienced with keith, awesome and very educated. Great guy and very professional and patience. He gave us a priceless service...awesome! we are blessed to meet him. Mosqueda Family educated. Great guy and very professional and patience. He gave us a priceless service...awesome! we are blessed to meet him. Mosqueda Family More

Traded my Saab in for a new C250. I previously ALWAYS dealt with Mark Gray while at Saab of Tampa on my 3 previous Saab purchases. I came to Mercedes solely because Mark was here and selling another qual dealt with Mark Gray while at Saab of Tampa on my 3 previous Saab purchases. I came to Mercedes solely because Mark was here and selling another quality luxury type of automobile!!! As long as Mark is here, Mercedes will most likely have my business. Mark is not a BS-er. He's honest and straight to the point. I'm a data fact type of person that knows what I want in car, knows the pricing (as I research everything beforehand), and scrutinezes the numbers. Mark shows me everything, and gets the paper processing going beforehand so that I do not have to waste my valuable time inside of a dealership. I appreciate his honesty and professionalism!! For me to say I trust a sales person is unheard of. I trust Mark and will always trust Mark with all of my future car purchases! And Matt was wonderful in handling the financing/paperwork! Thank you Mark!!! Its always a pleasure doing business with you. More

Great service and great pricing with professionalism. This is my first Mercedes after twenty years with another auto manufacturer. Simon made the decision to change easy. He provided outstanding servic This is my first Mercedes after twenty years with another auto manufacturer. Simon made the decision to change easy. He provided outstanding service and is very knowledgeable. He was a pleasure to work with. More

I went in on a sat evening to purchase a truck I saw on the grass and use my Explorer as a trade. They got the figures worked out and done to what I wanted to pay out of pocket. However, my mom had to come the grass and use my Explorer as a trade. They got the figures worked out and done to what I wanted to pay out of pocket. However, my mom had to come and bring the title to my Explorer to complete the sale. She parked in the front parking lot in a disabled parking spot. As we finished with the finance part of the sale, we left out a side door to take all my belongings out of the Explorer and put them into the truck i got. After we finished that I left and halfway home I got a call from my mom saying that they had locked her vehicle in the parking lot and she could not get out. I turned around to go and get her., She also stated that she saw the same finance guy, of whom I believe his name was Paul, and she knocked loudly on the window and he kept walking leaving her car trapped in the parking lot. The next morning I called to let them know what they had done and the same finance manager Paul I believe was his name told me "Well it wasn't personal or done on purpose, people make mistakes." He didnt apologize or nothing and was rude. I took my mom to get her car after our doctors appointment and we went in to speak with them as I had noticed a chip in my windshield of the new truck. I spoke with Ken McAdams and he apologized for our car being locked up overnight and said he would call me monday morning about the windshield. I never received a call and called myself monday morning only to be given to a voicemail, of which he never returned my call. Monday evening I went with my mother and we had someone get us the General Manager. He was very apologetic about what happened to mother's car and is going to have my windshield fixed asap as well as relubing the steering part that is knocking (as it is a problem with the GMC 2004-2004 truck models), at no cost to myself. He was the only one that I felt was truly apologetic and felt that he understood how upset we were at receiving such poor response to a mistake they made themselves in not letting customers know to move their vehicles as they were locking up there kot for the night. I probably will not return to purchase another vehicle from this particular dealership as I have never felt like I was so rudely treated before, except for the General Manager, of which I thank him for his demeanor and understanding. More