Mercedes-Benz of Tampa
Tampa, FL
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Jordan was great Friendly and professional would definitely recommend him to future buyers and Leasers! He Was knowledgeable and helpful in me making my final decision! definitely recommend him to future buyers and Leasers! He Was knowledgeable and helpful in me making my final decision! More
HE IS THE BEST AND THE NICEST TO DEAL WITH. VERY HE IS THE BEST AND THE NICEST TO DEAL WITH. VERY RESPONSIBLE. BUT SOMETIMES THE PRICES ARE NOT GREAT FOR THE HIGH MILEAGE UNITS. HE MEET ON TIME AN HE IS THE BEST AND THE NICEST TO DEAL WITH. VERY RESPONSIBLE. BUT SOMETIMES THE PRICES ARE NOT GREAT FOR THE HIGH MILEAGE UNITS. HE MEET ON TIME AND HE ANSWER HIS PHONE ANYTIME I NEED HIM, AND HE FOLLOW UP ABOUT THE SALE. More
From start to finish my experience purchasing a new E350 convertible with the team at MB Tampa was above my expectations. While researching this car online, I submitted a request for information online. L convertible with the team at MB Tampa was above my expectations. While researching this car online, I submitted a request for information online. Louis Palmeri followed up quickly and persistently. He responded to questions without any pressure and made himself available late on a Friday when I decided to stop in on a whim. His excellent followup and easy demeanor is the reason that i took action. Louis took the time to explain the features and gave me options for other vehicles. We stayed past closing but the team never made me feel rushed or pressured. By the end of the evening I felt like part of the family. While I was ready to purchase, I needed to decide the best financing option. Louis provided several options and suggested that i consider leasing. Never having leased, i needed more information. Louis introduced me to Zach Kelly who provided an overview and was ready to walk me through the options in detail. I decided to take my time and discuss the alternatives with my accountant and frankly it was a lot of information to take in late on a Friday. The next day I called Zach who answered a few more questions and put me at ease with the leasing options. Louis offered to pick me up and Joey came to my home and provided good conversation and safe ride to the dealer. I came in to meet with the team and was very impressed as they really took the time to address any concerns. Zach was patient and thorough. He spent enough time with me detailing every scenario in a simple easy to compare way that provided me the comfort to make a good decision for my situation. Again I felt a genuine concern and eagerness to do what was best for me. The final step was the car overview and training which helped to get me started. I am impressed that after the purchase this team has continued to follow up with me to ensure I have a good understanding of the car options. Yesterday I received a call from my delivery rep to set a time to come out and set up the garage door opener. I've also talked to Louis a few times regarding additional services and he has been nothing short of accommodating. I am very happy with my new car but even more happy with my decision to walk into the Tampa dealership. Dave runs a great team and is welcoming and caring too. He leads by example. I will definitely refer friends and family to MB Tampa. Mary U More
This was my first experience as a Mercedes-Benz owner, and Chris Pelletier helped make it a great one. Chris was not only extremely friendly and courteous, he had great MB knowledge and could relate to my and Chris Pelletier helped make it a great one. Chris was not only extremely friendly and courteous, he had great MB knowledge and could relate to my somewhat hesitant purchase. I first looked at Acura and Audi for a sport cross-over, but when I got to Mercedes-Benz of Tampa, previewed their quality inventory, took an ML350 for a test drive, and had a professional like Chris to work with, it was done. I was hooked on Mercedes. Great car, great dealership, great staff! More
My name is Matt McClellan and I had my first child in July. Upon returning to the United States in December, my wife and I started to look for a safe, reliable family car. Until I bought the Mercedes I July. Upon returning to the United States in December, my wife and I started to look for a safe, reliable family car. Until I bought the Mercedes I had driven a 2001 Jeep Wrangler which made car shopping an unpleasant experience at other dealerships. Another Mercedes dealer in Tampa Bay area would not even greet me as I parked and walked around the lot on 2 different occasions. From the moment I stepped onto the property at Mercedes of Tampa I was treated like royalty! From the friendly greeters who open the door to the Manager Ed Jablon everyone treated me as a valued customer. I was so impressed with the Courtesy Auto Group that I had a scheduled maintenance for my FJ Cruiser at the Auto Way Toyota and switched ALL SERVICE to the Courtesy Toyota in Brandon, Florida. Rudy, the Service Manager at Toyota has been every bit as professional as the Mercedes group in Tampa! I WILL and have told everyone I know that if they need a new car to come to the Courtesy Group! I know I dressed like a guy who drives an old jeep but there is more to the story. I am the owner of Tour De Pizza in St Petersburg, Florida and I am known Internationally for creating the 30 Day Pizza Diet. Essentially, what Jared Fogle did for Subway restaurants I am doing for the entire Pizza Industry. As the Pizza Industry Spokesman, I have dedicated my career to changing the image of pizza from a junk food to a health food one slice at a time. I have never placed much importance on material possessions but owning this Mercedes has and will change my life for the better. Most important, my family and I feel safe but I have noticed people respect me a little more than they used to. It feels good to reap the benefit of many years of hard work! You have a great staff and made the second largest purchase most people make in a lifetime an enjoyable one. Thanks again! Matt McClellan Pizza Industry Spokesman Tour De Pizza More
I bought a used car at an awesome price but within miles of the dealership it began to act "funny". Uhm, yeah. Ha. And, it happened multiple times in a very short distance. Considering that I bought of the dealership it began to act "funny". Uhm, yeah. Ha. And, it happened multiple times in a very short distance. Considering that I bought a relatively inexpensive used car, I somewhat feared a "low end" response, especially since I had purchased as-is with no warranty. But they treated me like a Mercedes customer : ) I can not over-emphasize the excellent service I received and overwhelming courtesy of the staff. Keith took extra pains to follow up with me during and after the period of time they had the car. John Kidd, from their used car services team, was AMAZING; what an asset to the company! The problem was random and difficult to pinpoint as they were unable to recreate it (go figure). But, rather than waving it off, they provided services indicated by my description to correct what they never saw happen. I've been driving my little cream-puff ever since and it is a problem-free pleasure now! Seriously. I don't think you can go wrong choosing this dealership. I live on the opposite coast of Florida and plan to come here from now on if possible. More
I found a 2010 Hyundai Sonata at MB of Tampa after looking on the website of Courtesy Hyundai, which includes related dealerships. I went to see the car, liked it, but wasn't sure about buying a 2010 looking on the website of Courtesy Hyundai, which includes related dealerships. I went to see the car, liked it, but wasn't sure about buying a 2010. Chris Pelletier was very helpful with the info about the car, and patient when I wasn't quite ready to buy. I thought about it overnight, called him, and he arranged for everything to be ready for me to come in after the weekend. The price was great, service was great, and I am very pleased with the car. I have already recommended Mercedes-Benz of Tampa to friends. More
Just plain and simple, Patrick McFarland was great. We had some price restrictions on our end and he overcame each and every one and got to where we needed to be and all with a smile. GREAT EXPERIENCE !! had some price restrictions on our end and he overcame each and every one and got to where we needed to be and all with a smile. GREAT EXPERIENCE !!!! More