Mercedes-Benz of Tampa
Tampa, FL
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Worked with Russell and his manager Brett. Both gentleman were very professional, courteous and honest. They told me everything up front so there were no surprises. Maybe the easiest major purchase I've ever were very professional, courteous and honest. They told me everything up front so there were no surprises. Maybe the easiest major purchase I've ever made in my life. Everyone there was easy going and made me laugh. I definitely will be back and told my family to go see Russell. More
Anyone looking for a car ask for Keith Anderson or Chad Close, both are very thoughtful and down to earth, they are not your average car salesman's. I wasn't pressured to buy anything or coaxed into anythi Close, both are very thoughtful and down to earth, they are not your average car salesman's. I wasn't pressured to buy anything or coaxed into anything I didn't understand. Zack Kelley the finance manager is awesome and also very helpful in helping you get where you want to be as far as price. Loved my experience with them and will definitely go back and recommend anyone living in Tampa or not to check out this dealership and their awesome staff! More
My husband went for service a week ago and he saw the ad for the trade up program, he inquired about it to Andrew Hollingsworth, Andrew was very friendly, professional and knowledgable my husband encourag for the trade up program, he inquired about it to Andrew Hollingsworth, Andrew was very friendly, professional and knowledgable my husband encouraged me to call him back the following Monday . We spoke thru out the week and on Saturday March 30,2013 we came in and picked up our third Mercedes Benz. I spoke to Adil (Adam ) Zidouhia and he was as friendly and knowledgable as the first time we met two years ago, in fact he remembered us and made us feel welcome. He made the finance experience a very pleasant one and painless. HE IS A MIRACLE WORKER! Amanda was also very professional and very helpful with her knowledge of the function of the vehicle, In fact we are coming back to trade up our other lease and get our forth Mercedes Benz this week. We will continue to refer more of our friends and family to this wonderful friendly professional dealer. The entire experience was GREAT! From Andrew to Adam and finally to Amanda Fest! Thank you Mercedes Benz of Tampa ! The Bell's More
Keith is fantastic! He listens to what your needs are and delivers. Keith's customer service is the best I've ever had! I can't wait until our next purchase, we are going right back to Keith Anderson. delivers. Keith's customer service is the best I've ever had! I can't wait until our next purchase, we are going right back to Keith Anderson. More
This was our third purchase with Mercedes-Benz of Tampa and as always, the sales person was knowledgeable about the product, courteous, and most importantly, willing to work with us to negotiate a reasonab and as always, the sales person was knowledgeable about the product, courteous, and most importantly, willing to work with us to negotiate a reasonable and acceptable price for the vehicle. The salesmen are always great to work with, but the service after the sale is what keeps us coming back. More
These guys are awesome, anything I have needed or question answered they are right on top of it. No wait time, I am so glad I went to Tampa. I am so impressed with this dealership. Sincerely, Ma question answered they are right on top of it. No wait time, I am so glad I went to Tampa. I am so impressed with this dealership. Sincerely, Marie Brady More
Thinking of making a car purchase in a few months, on the evening of 3/14/13, I visited MB of Tampa to see what vehicles they have plus what promotions they had. I was immediately & enthusiastically greeted evening of 3/14/13, I visited MB of Tampa to see what vehicles they have plus what promotions they had. I was immediately & enthusiastically greeted before I had completely halted my car. Everyone I met in the vast showroom was jolly and extremely pleasant. I had an appointment with Adil Zidouhia, who I was referred to by a close family friend. I was immediately ushered into his office where I met Manny Mptias who quickly got all of us some Espresso from their cafe. There was a very easy camaraderie between us. Even though I was not ready to purchase, Manny spent considerable time walking me through the E-Class which is what I wanted. As soon as I sat in the 2013 E-Class, I was immediately SOLD. I still wanted to sleep on the decision so I barely was able to resist the urge & offer to take a car home for the evening. I was going out of town for the weekend so on Monday, 3/18/13 I was back and within barely 30 minutes (shorter than it has taken to check out some rentals) I was getting my new car orientation! The funny thing was that even before I signed the paperwork, I was already inspecting MY new car parked in the ‘sold’ bay and being introduced to the team. What a pleasant experience! No pressure tactics, very low key easy conversation. The next day, Pat McFarland and Manny were super helpful when I came in for window tinting. Manny and Adil are super-talented, jovial, pleasant and committed to their customers. They went above and beyond to provide world-class service worthy of the product at a great price. I am a customer for life. FYI - This was a far cry from the reception I received a week earlier from a competitor MB dealership in a neighboring county where I bought my previous car. Since I was not ready to buy, I did not get to see the interior of their cars, let alone test-drive. Potential transactions were handled by email without testing the product. Lost opportunity. More
About 6 months ago I contacted the dealership and spoke with Chris Pelletier. He kept in contact with me to see if I was still interested in purchasing a car but I didn't have the time to get to the dealer with Chris Pelletier. He kept in contact with me to see if I was still interested in purchasing a car but I didn't have the time to get to the dealership. He was not pushy but let me know that he was there when I was ready. The day I decided to take a test drive, Chris was with antoher customer and introduced me to Chad. Unfortunately, I had recently injured my back that week and was unable to get into a car for the test drive so they suggested I came back and showed compassion for the pain I was feeling. I went back 2 weeks later and worked with Chris, took a test drive, worked some numbers and drove away with my E350 hours later. Adil Zidouhia handled all my financing and he was very knowledgable and helpful. I learned a lot from him about my personal finances. He was amazing and so pleasant to work with. Dorothy helped me with the programming of the car and showing me how everything worked. I dealt with Jaleel a week later when I returned the car for the crystal fusion and lowjack and he was awesome. He went out of his way to make sure I was happy with my new car and the service they provided. I can't say enough about the staff at Mercedes. I have recommended them to several people and will probably purchase a vehicle from them (Chris) in the near future. More
Mr. Payne was a pleasure to work with! He was very patient throughout the entire process and ensured we continued to search until he was able to get me into the right vehicle. We test drove several v patient throughout the entire process and ensured we continued to search until he was able to get me into the right vehicle. We test drove several vehicles over the course of several days until we finally found the one. A vehicle that was not yet available for sale and Mr. Payne delivered the vehicle at thousands of dollars below book value. Shedrick and the Mercedes staff really go above and beyond to deliver world class service at exceptional prices! More
My experience with this dealership was very pleasant .The atmosphere was very friendly and the service ; excellence. I really appreciate Shedrick, Zack, & Jaleel for their willingness to please .Thank Y .The atmosphere was very friendly and the service ; excellence. I really appreciate Shedrick, Zack, & Jaleel for their willingness to please .Thank You .In conclusion I would highly recommend "Mercedes of Tampa " for a purchase of a new or used vehicle . More