Mercedes-Benz of Tampa

Simon was a pleasure to work with Straight forward, Simon was a pleasure to work with Straight forward, honest and very professional. Our transaction was smooth and pain free. The dealership is lucky Simon was a pleasure to work with Straight forward, honest and very professional. Our transaction was smooth and pain free. The dealership is lucky to have him More

Five Star Rating for Mercedes of Tampa! Especially for Sales Agent Mr. Alex Marrero. I drove into the dealership @ 2 PM on a Wednesday afternoon with my 2000 E-430 with 180,000 miles on it and wanted to Sales Agent Mr. Alex Marrero. I drove into the dealership @ 2 PM on a Wednesday afternoon with my 2000 E-430 with 180,000 miles on it and wanted to explore some Lease Options. Less than four hours later, I was driving home brand new 2013 C-250 Premium package dream ship. I gave Alex my BLUF: Bottom Line Up Front and he came through. He managed expectations of the Sales Manager and Management to my satisfaction. I received MORE THAN could be expected trade-in value for my car all the while making the numbers meet my BLUF request. I HIGHLY recommend working with Mr. Marrero--he is a no-non-sense professional. This was my First and Only good experience at a Dealership in Twenty Years of car buying! Salute Happy Customer - V Goodfellow More

Bobby did a great job and made it fun to buy the car. Thank you very much and I hope you enjoy the chocolates. Steve Thank you very much and I hope you enjoy the chocolates. Steve More

This is the third Mercedes I have purchased from Simon and he has always delivered outstanding service at a clean, well appointed facility. The vehicle was exactly what I had wanted and he did his best to and he has always delivered outstanding service at a clean, well appointed facility. The vehicle was exactly what I had wanted and he did his best to get me the fairest deal possible. Simon has always been my go-to guy! More

I showed up at Mercedes Benz of Tampa, 20 minutes after the dealership closed after having a bad experience with the local Cadillac dealership that day. The sales guy, Jerry Cardine, found me and was clear the dealership closed after having a bad experience with the local Cadillac dealership that day. The sales guy, Jerry Cardine, found me and was clearly willing to keep the doors open the work with me as I looked around. After explaining that I was in car buying mode, what I was looking at, and expected payment, he took me upstairs and showed me all the options I could want in the C Class model. After a very minor bit of negotiating I rolled out with a great car at a price and value that was exceptional. I really appreciate that Jerry and the team stayed after hours to walk me through my first Mercedes purchase. Now that is not the end of the story...by some fluke of manufacturing the car was in the service shop two days later for a broken fuel cell line which required a full fuel cell replacement. The dealership really shinned at solving the problem and making me a happy buyer. Obviously they fixed it..but because it was major fuel system surgery Jerry, and the GM, offered me the option of a brand new car as a replacement just so I would have confidence in the car. I have heard other similar stories where the dealer did not back up their product and reputation with their own money, however Jerry and Mercedes Benz of Tampa went above and beyond to make sure that I was happy. Jerry took personal pride in making sure that, above, all I was satisfied with the dealership and the Mercedes Benz brand. They have earned a loyal fan in me and my wife and anyone I can share this story with. Thanks Mercedes Benz of Tampa..you have a great fan in me.. Thanks guys! More

Kern is doing a superb job for us and Mercedes. He greets us with a smile every time we visit. He is relaxed and confident in his presentation and knows his product. Thank you, Richard Hirsch us with a smile every time we visit. He is relaxed and confident in his presentation and knows his product. Thank you, Richard Hirsch More

I can't say enough great things about Cary. We negotiated a price on the phone in less than 15 minutes. No games, no issues. Just a straight forward and honest approach. When I arrived at the deal negotiated a price on the phone in less than 15 minutes. No games, no issues. Just a straight forward and honest approach. When I arrived at the dealership, everything ran smoothly and there were no last minute surprises. Just an excellent experience all around. Amanda was great at showing me the features of my new car and was very friendly and helpful. They have made a customer for life because I can't imagine working with another dealership in the area. More

Miguel and jaden are the only reason you need to buy here. They are real no b.s. best experience you will have buying a car period. Mercedez will treat you better. And these two are proof! here. They are real no b.s. best experience you will have buying a car period. Mercedez will treat you better. And these two are proof! More

After visiting the lexus dealer down the street and leaving not only unsatisfied, in my old car, and feeling like a second class citizen, we were driving by and decided lets just go LOOK at the new GLK leaving not only unsatisfied, in my old car, and feeling like a second class citizen, we were driving by and decided lets just go LOOK at the new GLK for my fiancé as the past 4 miserable hours had been all about me and my quest for a new car. From the second my fiancé and I walked on the lot we we greeted and treated like family. Kern came up and it was like seeing an old friend. He was elated to help us find the the car we needed not try to SELL me something I don't. After 4 test drives of just about every model on the lot he never pushed me or even asked me to buy the car. (Probably the part that sold me the most) I sell real estate so my car is more than a car to me. It is an extension of who I am, and gives an impression to future clients, its also my office. Traditionally leasing for my profession has always been unavailable and impractical due to the amount of driving we do. Kern took the time to educate us on the new way of leasing and the way that would work best for our situation and budget. He had us meeting with the leasing manager for all of our questions and there were a lot. My mind was blown. Its that care and relationship that I've been longing for with buying cars. We spent the whole rest of the day at the dealership and then came back the next day to drive the new C250 for myself and ended up special ordering one. I sold my car and they gave me a loaner to drive while I waited on my new one to arrive. Ive never been so happy to buy a car and will continue to buy mercedes from Kern. The relationship with a trusted advisor is what its all about for me, the car is just an added bonus. More

I was in the market for a "gently" used roadster. I did my research and over the past weeks had visited several dealerships as well as a few private sellers. I stopped into MBOT early on a roadster. I did my research and over the past weeks had visited several dealerships as well as a few private sellers. I stopped into MBOT early on a Friday afternoon on my way to a dealership in Sarasota. Chris Pellitier was outstanding. He had a thorough knowledge of the product and was able to answer my questions and present all the benefits of the vehicle without "selling it" to me. Chris walked me through the Service Department (prior to me even agreeing to purchase the vehicle) and I met Pat McFarland who explained how the dealership had already handled all the maintenance on the vehicle that I was looking at; as well as the procedure for having the vehicle serviced there in the future. During the process Chris presented me with information---he didn't try to steer me into one particular vehicle. I didn't feel like I was being shoehorned into one of the vehicles that the dealership had available that day. He made sure that I had the information that I wanted--and the decision was up to me. No pressure. Finance and Delivery were likewise efficient, organized and painless. Zach and Jackie walked me through everything and I never felt rushed or concerned that something had been overlooked. Very impressive dealership. Would absolutely consider using again and would recommend to anybody in the area. More