Mercedes-Benz of Tampa
Tampa, FL
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We have had the best experience with this dealership, and we have been to several. We saw a Ford Windstar with low, low mileage, and at a great price. Chris Pelletiere was our sales person, and he was grea we have been to several. We saw a Ford Windstar with low, low mileage, and at a great price. Chris Pelletiere was our sales person, and he was great! There was absolutely NO haggling and NO pressure, 2 qualities we did not get from the other dealerships. The Windstar was everything Chris said it was, and more! We feel confident in buying a used car at Mercedes Benz of Tampa, because of the expectations they have of their new cars. When it came time to put in a purchase order to our credit union (Publix Employee Federal Credit Union), Lorenzo was very fast and explained everything. Even when our credit union came back and said they wouldn't give us a loan for the price Mercedes Benz of Tampa was asking for, Chris was able to work with us and get the price reduced even more!!! We thought the price MBoT was asking for was a great deal, and for them to let us have the Windstar for even less, brought tears to our eyes. Since our only car was considered totaled from an accident in May, and after bad experience, after bad experience from the other dealerships, our 2 month search for a car was finally over. We would like to say a big THANK YOU to Chris and Lorenzo for helping us see a light at the end of the tunnel!! More
I had a really good experience with Mercedes Benz of Tampa. I was purchasing my first car and Brandon Martinez was very frank, honest, and did not try to push me to get something I didn't want. He expla Tampa. I was purchasing my first car and Brandon Martinez was very frank, honest, and did not try to push me to get something I didn't want. He explained all of the features of the car and answered my questions patiently. He gave me time to make a decision and stayed in contact with me before and after the sale. The only part of the experience that I didn't care for was the experience in the finance department. I had recently gotten my credit report and score and knew that my score was excellent but I felt that I was given the run around when we were discussing financing options and interest rates. I am pleased with how the financing turned out, but could have done without the headache. Because of the excellent sales staff and the general experience overall, I look forward to working with Mercedes Benz again. Also, as a side note, I was incredibly impressed with the artists café and the employment opportunities given to people with autism. It was amazing to see Mercedes Benz giving back to the community in such a way. More
This is my first Mercedes Benz and I absolutely LOVE IT. I now know why my boss rants and raves about how great Keith and his team are at MBOT. They literally delivered the car to my office, took photos fo I now know why my boss rants and raves about how great Keith and his team are at MBOT. They literally delivered the car to my office, took photos for us, and spent the afternoon showing me how to use my new car. I couldnt have asked for better service. Keith even called and emailed me a few times to make sure I was happy and if I had any questions. Keith was a real expert with product knowledge. He knew everything, I was quite impressed. Lorenzo is a real class act and Jackie was so nice and friendly. A+ all th way, I am sure we will continue to buy our cars from you Keith! Danielle B Laser Locators More
Everyone we dealt with was knowledgeable, friendly,caring, and truly willing to please! The whole process, was the most professionally handled that I've experienced in the process of purchas friendly,caring, and truly willing to please! The whole process, was the most professionally handled that I've experienced in the process of purchasing my first Mercedes Benz. By the way, I do love the car too! More
My experience at Mercedes of Tampa far exceeded my expectations and removed all stereotypes of the car buying experience. I found the used vehicle I wanted on the Mercedes of Tampa website and I was i expectations and removed all stereotypes of the car buying experience. I found the used vehicle I wanted on the Mercedes of Tampa website and I was immediately in contact with Kern Charles. I hadn't so much as mentioned coming to see the car and Kern had it cleaned, gassed up and ready for a test drive. His knowledge and experience with Mercedes provided me a level of comfort that lead me to purchasing the car that evening. This wasn't exactly the plan, but I couldn't be more pleased with the experience. Thank you very much to Kern and Mercedes of Tampa. I look forward to my next purchase. More
We were looking for a used car and found an amazing Mercedes SLK 350 far beyond what we had in mind! Miguel worked hard to get the price we felt comfortable with as well as a great loan rate. We were Mercedes SLK 350 far beyond what we had in mind! Miguel worked hard to get the price we felt comfortable with as well as a great loan rate. We were very happy with our experience at Mercedes of Tampa! More
Mercedes-Benz of Tampa is by far the best automobile purchase and service experience I have ever had. They had the car I had been looking for at a great price. The sales personal made the process pa purchase and service experience I have ever had. They had the car I had been looking for at a great price. The sales personal made the process painless, and the service department was equally unparalleled. The combination of team members at MB of Tampa has made it so I never am in want of anything, and will be a lifelong customer. More
Chris made it happen. The first Salesman I had was nice too, but he ordered the completely wrong vehicle. Sorry they are stuck with it now. Chris Pelletier stepped in and made it happen. He got me the v too, but he ordered the completely wrong vehicle. Sorry they are stuck with it now. Chris Pelletier stepped in and made it happen. He got me the vehicle I wanted (wouldn't even place the order until I confirmed everything was right) and made the whole experience worthwhile. Veteran to Veteran, we got along great, and I didn't have to "fend off" the usual sales advances. Being in sales myself, I really appreciated that. These guys are great. More
Russell was very professional and very knowledge. Was a great experience!! Was very pleased and would definitely recommend him in the future!! He was great!! great experience!! Was very pleased and would definitely recommend him in the future!! He was great!! More