
Mercedes-Benz of Tampa
Tampa, FL
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I live in central Florida about 2 hours from Orlando and Tampa; however since I'm always in Orlando I first called the Orlando Mercedes Benz dealership and they did not like their customer service over the Tampa; however since I'm always in Orlando I first called the Orlando Mercedes Benz dealership and they did not like their customer service over the phone!! They lied to me over the phone stating they had a brand new CLA at the dealership just to get me to drive 2 hours....I knew they were not being honest because the car was not released till September 20!!! Sooooooo I decided to contact Mercedes Benz of Tampa and I'm SO GLAD I DID!!! The receptionist transferred to Thomas Franki, who literally sold me the car over the phone!! I couldn't wait to get into a new CLA250!! Based on Thomas Franki's expertise and knowledge, I decided to go ahead and get finance approval over the phone, and spoke with Zack Kelley, who essentially got me pre-approved over the phone. I ordered the exact vehicle I wanted and put a deposit down to reserve my new Mercedes. After a few days, Thomas called me and advised the vehicle was in! I then traveled 2 hours to the dealership to finalize my purchase and everyone was so accommodating!! I normally hate going to car dealerships, but the overall experience was an absolute pleasure and I will DEFINITELY go back to Mercedes Benz of Tampa!!! I can't say enough about the staff and I look forward to purchasing my next Mercedes Benz with them!!!! Thank you so much for my new beautiful car and you've officially turned this BMW girl into a Mercedez Benz gal!!! :) I would definitely recommend this dealership to my friends and family.....well actually I already have!!! More
In late August I had one of the most frightful experiences of my life: driving through a heavy storm on a local highway, a sudden angry series of lightning strikes caused my new 'E' to immediately experiences of my life: driving through a heavy storm on a local highway, a sudden angry series of lightning strikes caused my new 'E' to immediately stall in the middle lane. My electrical system was fried! Needless to say, I had a LOT of angry drivers screaming obscenities at me because I had just 'caused' a huge traffic pile up in the rain. After the Roadside assistance, towing, sheriffs and expected processes, Mike Nankovitch was calm and attentive, in spite of my frazzled nerves. After a 2.5 hour wait for towing services in the rain, I admit I was not very pleasant. Mike, on the other hand, was über-professional and calming. During the entire 3 weeks that my car was in the shop he called me twice daily with status updates. He always maintained a pleasant demeanor. I am extremely happy with his assistance and would like to recognize his professionalism & composure. More
I recently purchased a Mercedes C250 from Mercedes of Tampa. From my initial point of interest to the purchase and then final delivery of my vehicle, I was treated like royalty! From the moment you en Tampa. From my initial point of interest to the purchase and then final delivery of my vehicle, I was treated like royalty! From the moment you enter the showroom, you are warmly greeted, always offered a beverage whether you are there just looking or if your waiting to meet with someone. Everyone treated me courteously and with respect, and at no time did i feel the typical "sales vultures" decent upon me like at some dealerships. No one tried to sell me things I didn't want or need, no one made me feel pressured. In fact, the guys I dealt with, Julian and Chad were absolutely awesome. Everything I asked for I got and more! The car speaks for itself and is truly amazing. Thank you to Julian and Chad, and all the great people at Mercedes of Tampa. You guys ROCK! More
My husband and I went into the dealership looking to buy a car that fit our needs. Morgan Gall was our sales person and he gave us excellent customer service!! He listened to what we were looking for and a car that fit our needs. Morgan Gall was our sales person and he gave us excellent customer service!! He listened to what we were looking for and helped us find just that. He provided us with all the information we needed to make an informed decision on what worked best for our family. I would totally recommend Morgan and the Mercedes of Tampa dealership to a friend! More
Andrew was extremely helpful! He was courteous and very knowledgeable. I felt like he kept my needs in mind and was able to answer all of my questions. I would surely recommend anyone to go see him for you knowledgeable. I felt like he kept my needs in mind and was able to answer all of my questions. I would surely recommend anyone to go see him for your next car purchase! More
I visited Mercedes of Tampa to inquire purchasing a preowned Mercedes. Andrew was a pleasure to work with and answered all my questions to the fullest extent. I left the dealership with more knowledge preowned Mercedes. Andrew was a pleasure to work with and answered all my questions to the fullest extent. I left the dealership with more knowledge and a better understanding of why my next purchase will be a Mercedes. Thank you, Andrew!! :) More
Morgan was very professional and helpful. He made the entire experience smooth and comfortable. The entire dealership was very friendly and helpful. I've recommended them many times since my purchase sti entire experience smooth and comfortable. The entire dealership was very friendly and helpful. I've recommended them many times since my purchase still plan to go back an the future. More
I was originally shopping for Mercedes-Benz C 350coupe and went to several dealers in South Florida and got very competitive prices. I then contacted Mr. Ed Burke at Mercedes-Benz of Tampa. He was not onl and went to several dealers in South Florida and got very competitive prices. I then contacted Mr. Ed Burke at Mercedes-Benz of Tampa. He was not only able to beat the C 350 coupe prices that I had obtained in South Florida, but made the E 350 coupe lease very attractive. I actually ended up with a loaded E350 coupe which was just slightly higher than the budget that I had in mind for the C 350 coupe. Eddie Burke and his entire staff at Mercedes-Benz of Tampa were very helpful including Julian his manager. I opted for the VIP delivery program and the car was delivered to me in perfect condition and a representative from Mercedes-Benz of Tampa, Moises did all the needed paperwork and showed me all the car's features.it was the smoothest auto purchase I ever have done. Thank You Eddie Burke and your incredible team, JP More