Mercedes-Benz of Sugar Land - Service Center

Totally unprofessional staff, very rude. If they see you driving an expensive model, expect to be stuck with them for at least 2-3 weeks. Everytime you would be driving out from the dealership you would driving an expensive model, expect to be stuck with them for at least 2-3 weeks. Everytime you would be driving out from the dealership you would have to come back very soon, as something else in your car would fail. The only explanation you get from their technical advisors would be something like "I'm not sure" or "We thought the problem was this, but it turnes out to be that", etc., nothing specific. The worst thing is (apart from ripping you off) that you loose a lot of your time and never feel confident about their work. More