Mercedes-Benz of Stevens Creek - Service Center
San Jose, CA
622 Reviews of Mercedes-Benz of Stevens Creek - Service Center
Charlie Fish is always knowledgeable, professional and friendly. The perfect trifecta! He also got a loner car for me after the scheduler forgot to include one! friendly. The perfect trifecta! He also got a loner car for me after the scheduler forgot to include one! More
My service manager Danny Ho who has been taking care of my several MB cars for over 10yrs. Always satisfied with what he has been done. Thanks, Mr. Danny Ho! You ARE the name of Mercedes Benz!! my several MB cars for over 10yrs. Always satisfied with what he has been done. Thanks, Mr. Danny Ho! You ARE the name of Mercedes Benz!! More
Excellent and caring service and the representative, Steve Kirksey, went above and beyond to explain things and help us. Wonderful experience, keep up the good work. Steve Kirksey, went above and beyond to explain things and help us. Wonderful experience, keep up the good work. More
took 4 month to fix a single problem.had to visit took 4 month to fix a single problem. had to visit multiple times to get it fixed. damaged my car during that service. had to visit again. worst ev took 4 month to fix a single problem. had to visit multiple times to get it fixed. damaged my car during that service. had to visit again. worst ever More
Very quick and friendly. Service rep was there when I arrived for my appointment and he was very cordial as always. Problem found and fixed quickly. arrived for my appointment and he was very cordial as always. Problem found and fixed quickly. More
Great service rep Susan and prompt loaner service. Poor cleaning services, interior was dirty after service and exterior was poorly cleaned. Car should be checked prior to release to customers. cleaning services, interior was dirty after service and exterior was poorly cleaned. Car should be checked prior to release to customers. More
I am really happy with my car service. I got the appointment for car service on phone and overall, it was a great experience. I would like to thank Mr. ETHAN KURTZ for making the whole process fast appointment for car service on phone and overall, it was a great experience. I would like to thank Mr. ETHAN KURTZ for making the whole process fast and smooth. More
I am happy for your service. . Thank youA a a a a a a a I am happy for your service. . Thank you A a a a a a a a a a a a a a a a a a a a a a a a I am happy for your service. . Thank you A a a a a a a a a a a a a a a a a a a a a a a a More