Mercedes-Benz of Stevens Creek - Service Center

always quick, efficient, and complete. always thorough and courteous. always offer alternatives and choices. they keep me informed. great value. and courteous. always offer alternatives and choices. they keep me informed. great value. More

I don’t know what they do in side services station but I can judge them according to car wash it’s was👎 Not good. can judge them according to car wash it’s was👎 Not good. More

I have worked Jim, Rodriguez and now Susan. They are knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site More

Ethan Kurtz was an extremely helpful service person whose offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. More

My service advisor, Danny is the best advisor I have ever had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how use a number of functions that I thought were problems with the car. He was great! More

Excellent service Very niceGreat facilityThe Courtesy Excellent service Very nice Great facility The Courtesy Vehicle was excellent and very clean Service advisor was very courteous lol Excellent service Very nice Great facility The Courtesy Vehicle was excellent and very clean Service advisor was very courteous lol More

Everyone is a pleasure to work with. They make you fell you getting the best service. you getting the best service. More

It’s been over 15 years since I have John Stansberry as my service advisor at MB of Stevens Creek Service department! During all those years, it was truly a pleasure working with him, and if not John’s per my service advisor at MB of Stevens Creek Service department! During all those years, it was truly a pleasure working with him, and if not John’s personal dedication and special touch to his customers, I would not own so many Mercedes vehicles. Thank you John for such a great service! More

Danny Ho is an excellent service personnel. He makes the experience at stevens creek enjoyable and easy. The attention to detail is always appreciated. Great job experience at stevens creek enjoyable and easy. The attention to detail is always appreciated. Great job More

Erica Flores in Service was very courteous, friendly, prompt, helpful and constantly kept me updated. Shahin Baigzad in Sales was unfortunately lethargic and unresponsive. prompt, helpful and constantly kept me updated. Shahin Baigzad in Sales was unfortunately lethargic and unresponsive. More