Mercedes-Benz of Stevens Creek - Service Center
San Jose, CA
618 Reviews of Mercedes-Benz of Stevens Creek - Service Center
Quite disappointed. No loaner vehicles or shuttles. Now that Mercedes Stevens Creek is part of auto nation a company with multiple dealerships they should be able to get a car from a sister branch. Plus th that Mercedes Stevens Creek is part of auto nation a company with multiple dealerships they should be able to get a car from a sister branch. Plus the customer service wasn’t good quite disappointed. Still didn’t get my dent taken care. My family and I have been going here for 22+ years. It’s quite disappointing how it’s changing. More
Troy Schalk is a good advisor. My 3 cars run perfectly between each annual service which is a testament to the good, efficient mechanics you maintain in the dealership. I would never take my cars elsewher between each annual service which is a testament to the good, efficient mechanics you maintain in the dealership. I would never take my cars elsewhere and never have since 1979. More
I’ve been owning and buying MB for 20 years and MB of Stevens Creek has been my best experience from trading in cars, purchases and especially service! Service department is top notch. Never had a vehicl Stevens Creek has been my best experience from trading in cars, purchases and especially service! Service department is top notch. Never had a vehicle come back without fully repaired, cleaned and always satisfied More
Great dealership with world class service facility and team. Service advisers are very knowledgeable and try their best to delight the customers. It is pricy, but that is i guess somewhat expected. team. Service advisers are very knowledgeable and try their best to delight the customers. It is pricy, but that is i guess somewhat expected. More
The employees have all been great at their jobs in communication and timely completion of tasks. The layout of the facility since their remodel a few years ago has improved the flow of traffic. T communication and timely completion of tasks. The layout of the facility since their remodel a few years ago has improved the flow of traffic. This expedites and eases movement of vehicles. More
I bought my car from mercedes-benz of stevens creek and I do routine service and repair there. Service is always timely and professional + they provide a loaner car while my car is in repair. They address al do routine service and repair there. Service is always timely and professional + they provide a loaner car while my car is in repair. They address all my questions. More
Knowledgeable, Professional, Danny Ho, Service Provider - Incredibly knowledgeable and Impeccable customer service. Danny knows the Mercedes Brand in terms of vehicles - No other Mercedes Dealership (for - Incredibly knowledgeable and Impeccable customer service. Danny knows the Mercedes Brand in terms of vehicles - No other Mercedes Dealership (for Service ) compares to Stevens Creek Mercedes! More