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Mercedes-Benz of Stevens Creek - Service Center

San Jose, CA

4.5
618 Reviews

618 Reviews of Mercedes-Benz of Stevens Creek - Service Center

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April 02, 2023

steve Kirksey is the best Jack is very punctual always calls in advance got car washed More

by mmccaff903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve kirksey
Apr 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2023

Great service! Everything done as promised. Very friendly staff. I would never go anywhere else. More

by baker-norma
Recommend Dealer
Yes
Employees Worked With
John Stanisberry
Apr 06, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 02, 2023

My service advisor Ethan is awesome! He's professional and knowledgeable. During the service, his response was always prompt. And he did his best to help me with any request. Excellent c More

by Sam Liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Sam, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

Danny Ho is Fantastic, Professional, trustworthy and knowledgeable. I just brought my new Mercedes for Maintenance that I purchased from Monterey, CA. I had a wonderful experience ( never disappointed) More

by mariahcardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Apr 05, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

Great service, honest advice. Each time I come to MBSC for service, I have the confidence that issues will get resolved with no issues or pressure. They just want to make sure you More

by Sam Doumanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Apr 05, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Sam, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 31, 2023

Our service advisor Danny Ho is awesome. He is very neat and helps to check everything. More

by wen42
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Apr 03, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

March 31, 2023

Speedy service when emergencies occur. No waiting for an appointment! Great service department and comfortable waiting areas. More

by Bill Lister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Duffer
Apr 03, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Bill, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

March 31, 2023

James was efficient and kept me informed of the progress of the service. Great customer service! More

by Kim
Recommend Dealer
Yes
Employees Worked With
James Duffer
Apr 05, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

Txt appointment and updates made it easy to track the progress and set expectations for my schedule. Work was done as promised. More

by Dsvannier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Apr 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 27, 2023

Steve Kirksy is amazing as usual! Extremely service minded and client focused. Always a pleasure to work with. I know my car is well taken care of. The extra bonus of having a loan More

by nicole.aron83
Recommend Dealer
Yes
Employees Worked With
Steve Kirksy
Mar 30, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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