Mercedes-Benz of Stevens Creek

Asad is very responsive, thorough, and detail oriented. I am very happy with his service. Highly recommend him. However the dealership does not offer any price incentives such as rebate. am very happy with his service. Highly recommend him. However the dealership does not offer any price incentives such as rebate. More

My experience was not good with your finance department losing my cashiers check for the down payment. Your sales person was great but the rest was a mess losing my cashiers check for the down payment. Your sales person was great but the rest was a mess More

We worked with Jaysen whose service and knowledge completely won us over! Will definitely be returning to this dealership and to Jaysen specifically! completely won us over! Will definitely be returning to this dealership and to Jaysen specifically! More

It was good from the beginning of the service. But when I picked up the car, my car was so dirty without being washed. I requested again, that gentleman took my car to go through car wash process for me . I picked up the car, my car was so dirty without being washed. I requested again, that gentleman took my car to go through car wash process for me . I had to wait there for another 20 minutes. Hopefully, it won't happen again More

I made first service appointment online; text reminders were helpful. Nate listened to me about the history of the car. Waiting area was terrific for remote meetings. Downside was hearing the car needed $9 were helpful. Nate listened to me about the history of the car. Waiting area was terrific for remote meetings. Downside was hearing the car needed $9k in repairs that couldn’t be scheduled for another 4-6 weeks. More

Great service great people I would recommend this dealership to everyone. The service was amazing! dealership to everyone. The service was amazing! More

They always are efficient at drop off, keep me updated when preforming services or repairs and have a quick pick up procedure. when preforming services or repairs and have a quick pick up procedure. More

Whilst we didn’t buy our car at this dealership we do however use them for maintenance. The team are friendly, professional and always happy to assist. I never wait long for an appointment and always however use them for maintenance. The team are friendly, professional and always happy to assist. I never wait long for an appointment and always get a courtesy car this makes a huge difference because a don’t like e near by. Our car has had a few things done to it and we have always been very happy with the results we will continue to take our car there whilst we own a Mercedes. More

Estella our sales associate was outstanding!! She was the only one to answer my message promptly. She was so efficient and knowledgeable. And so personable and helpful. She had all the information and p the only one to answer my message promptly. She was so efficient and knowledgeable. And so personable and helpful. She had all the information and paperwork ready. We were in and out in under 2 hours. I walked away with a new car so happy. And Nick in finance Was ready and promptly had all the signings done for us. We got great and honest financing. It was a great and positive experience. Love my new Mercedes! More

Wait for 2 days and no one contact me to pick up my card after "B" maintenance and recall. Instead, I have to keep calling the service dep to check if it's ready. after "B" maintenance and recall. Instead, I have to keep calling the service dep to check if it's ready. More