Mercedes-Benz of Stevens Creek
San Jose, CA
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Giselle Help me a lot with my tires and she was the best representative I ever had she was so good with me help me a lot and I wish to her and Mercedes Stephen Creek all the best representative I ever had she was so good with me help me a lot and I wish to her and Mercedes Stephen Creek all the best More
We have been doing business with Mercedes-Benz of Stevens Creek since 1995. We have purchased multiple Mercedes and have always had the cars serviced by this dealer. The experience is always first class and Creek since 1995. We have purchased multiple Mercedes and have always had the cars serviced by this dealer. The experience is always first class and I couldn't be happier with the dealer especially with our service advisor John Stansberry. John is a trusted resource and always goes the extra mile to provide exceptional customer service. More
The staff is friendly, accommodating, and very professional in delivering care. I especially thought Charlie Fish the service manager, and Jake Tran my service rep., took the time to provide me wi professional in delivering care. I especially thought Charlie Fish the service manager, and Jake Tran my service rep., took the time to provide me with excellent customer service. More
Definitely need improvement on covaid risk management. Service entry car driver who relocated nearly every car in for service had no face mask on. The car loaner rep didn’t have his nose covered. I felt Service entry car driver who relocated nearly every car in for service had no face mask on. The car loaner rep didn’t have his nose covered. I felt unsafe and reported it to 2 people. Nate Jones, my service rep, did a good job like usual! More
David Nghiem was an awesome sales person. I got my new GLS 450 last Saturday. He understood all my needs quickly and got it ready so quick. We had a new born waiting inside the car with my wife and Davi GLS 450 last Saturday. He understood all my needs quickly and got it ready so quick. We had a new born waiting inside the car with my wife and David helped out so much by getting the car and paperwork completed in 90minutes!! It was the shortest time I was at the dealer. He made our entire family feel so comfortable and happy during our entire stay. I am so happy to meet a prompt, reliable, helpful person at MB Stevens Creek! More