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Mercedes-Benz of Stevens Creek

San Jose, CA

4.5
915 Reviews

4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 915 reviews

February 05, 2022

Troy Schalk is a good advisor. My 3 cars run perfectly between each annual service which is a testament to the good, efficient mechanics you maintain in the dealership. I would never take my cars elsewher More

by mauricetofig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Schalk
Feb 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 05, 2022

I would have forgotten but they called and made sure that I got the benefit of my wheel package. More

by Einstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Staussberg
Feb 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Einstein, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

February 05, 2022

Mercedes-Benz of Stevens Creek provided an excellent buying opportunity. I wish the process could be easier and quicker. More

by aswanson@bak.rr.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill and Nick.
Feb 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

February 04, 2022

I’ve been owning and buying MB for 20 years and MB of Stevens Creek has been my best experience from trading in cars, purchases and especially service! Service department is top notch. Never had a vehicl More

by martin.schulter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Sorrentino
Feb 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Stevens Creek. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Feb 08, 2022 -

martin.schulter responded

Stevens Creek has been my best experience from trading in cars, purchases and especially service! Service department is top notch. Never had a vehicle come back without fully repaired, cleaned and always satisfied

February 04, 2022

Great dealership with world class service facility and team. Service advisers are very knowledgeable and try their best to delight the customers. It is pricy, but that is i guess somewhat expected. More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samer
Feb 09, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Mark, thank you so much for your positive comments about Mercedes-Benz of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2022

Mercedes-Benz has beautiful cars and very nice staff. The waiting room is so clean and comfy. More

by heyitsroque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estrada
Feb 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 04, 2022

The employees have all been great at their jobs in communication and timely completion of tasks. The layout of the facility since their remodel a few years ago has improved the flow of traffic. T More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stansbury
Feb 09, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Mel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

I bought my car from mercedes-benz of stevens creek and I do routine service and repair there. Service is always timely and professional + they provide a loaner car while my car is in repair. They address al More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANNY B HO
Feb 07, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2022

My service advisor provides great customer service. He is polite, professional, prompt, caring and very helpful in addressing all our needs. More

by poonleung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tran, Phuong
Feb 07, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

Knowledgeable, Professional, Danny Ho, Service Provider - Incredibly knowledgeable and Impeccable customer service. Danny knows the Mercedes Brand in terms of vehicles - No other Mercedes Dealership (for More

by AMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Feb 07, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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