Mercedes Benz of St. Louis

They stayed past closing on 2 occasions to help with our purchase. Very friendly and did not express any concerns about working past the closing time. Gave us a good price on a trade-in. The car we purch purchase. Very friendly and did not express any concerns about working past the closing time. Gave us a good price on a trade-in. The car we purchased is beautiful and runs great. Offered to come to our house to help work out the details on all the gadgets. More

From the greeting through negotiations to signing of the papers it was a pleasant, relaxing experience unlike any I've experienced in any other dealership. The Sales Rep, Chris, made me feel welcomed. Dur papers it was a pleasant, relaxing experience unlike any I've experienced in any other dealership. The Sales Rep, Chris, made me feel welcomed. During the negotiations I was not made to feel unqualified, but rather as a valued customer. More

Mike was a pleasure to deal with. He was polite, respectful and knowledgable. He found exactly what I was looking for in a used car. I had gone to several dealerships before going to TriStar and ha respectful and knowledgable. He found exactly what I was looking for in a used car. I had gone to several dealerships before going to TriStar and had no luck finding what I wanted. It was a pleasant experience. I would highly recommend him. More

Ben did a great job of making this a good experience. He was helpful, friendly, informative, understood what I was look for and made the process go smoothly. I appreciate that he kept me updated on the sta was helpful, friendly, informative, understood what I was look for and made the process go smoothly. I appreciate that he kept me updated on the status of receiving my car and when it might come in. This is the second time I leased a car with Mercedes and Tristar and this experience was much better than the first experience. I appreciate the good customer service. More

This is the third vehicle I have purchased through Denise. She is always very knowledgeable, helpful, professional and willing to do whatever it takes to get the deal done without being too "pushy". Denise. She is always very knowledgeable, helpful, professional and willing to do whatever it takes to get the deal done without being too "pushy". The entire purchase process could not have been any easier. I will continue to recommend Denise to anyone interested in purchasing a Mercedes. More

Ben made the experience pleasant from start to finish. He was credible and exhibited a real desire to meet my expectations. He was very knowledgeable about the vehicle and took the time to explain most of th was credible and exhibited a real desire to meet my expectations. He was very knowledgeable about the vehicle and took the time to explain most of the features within the 2011 GLK 350. I would definitely seek him out again for future car purchases. More

This is the third automobile that I have purchased/leased from Tri-Star. Denise Ligon has been professional and courteous throughout my experiences furnishing knowledgable,timely responses and follow-ups. from Tri-Star. Denise Ligon has been professional and courteous throughout my experiences furnishing knowledgable,timely responses and follow-ups. John Cordes has handled all my service needs with equal expertise and responsiveness. Thanks to both of you! More

What a great experience I had buying my car. I've bought What a great experience I had buying my car. I've bought many cars over the years and this is truly the first time I can say that. Chris Strom was k What a great experience I had buying my car. I've bought many cars over the years and this is truly the first time I can say that. Chris Strom was knowledgeable, gracious, and friendly. She put me at ease immediately and in in room full of 150K cars.....that ain't easy to do, my friend. She made me feel, as if, I was buying one of those cars and not an 8 year old used one. She introduced me to the service tech that will be the one working on my car. She introduced me to her manager. They were both kind and gracious men. My car was as clean and shiny as any of the new ones on the showroom floor. Chris showed me every bell and whistle on my car, and in the rain. I know I'm babbling on but believe you me I have never had this kind of experience buying a car. Thank you. More

I have owned Jaguars and BMWs for many years and decided it was time for a change and thought I'd give MB a try. Changing dealerships was a stressful consideration as I am very particular and the BMW deale it was time for a change and thought I'd give MB a try. Changing dealerships was a stressful consideration as I am very particular and the BMW dealership I dealt with over the years was always good to me. Tri Star is close to my home so I called and Denise answered the phone and helped narrow down what was available in a pre-owned MB in my price range. I visited, found a car I wanted, and we came to an agreement on my trade. I purchased a 2007 S550. The purchasing experience was pleasant, professional, and fair. The finance department (can't recall the gentlemen's name) was very helpful as well and found the best terms from a local credit union. Simple, straight to the point, and got the job done quickly. No complaints; an enjoyable experience. Now onto service...the true test of my future experience with the dealership. I was assigned to Dan in service. I like the fact that the advisor is assigned to you for the life of the car. This provides continuity between visits and the advisor gets to know the idiosyncrasies of the car, and me the owner. Dan and the staff was friendly, helpful, and professional. I appreciate the attention to detail and they kept my car inside during the weeklong visit to address some issues under warranty. I was simply hoping my experience would be as good as my dealings elsewhere, but, in fact I think this will work out better. I gave 5 stars for my first impression and initial service experiences with sales and service. Car drives like it was bran-spankin’!!!! More

Just purchased a GL 450 through Steve at Tristar. Service is excellent, even after the purchase. Dealers all have to make their money, but Tristar is a little more straight forward on pricing compar Service is excellent, even after the purchase. Dealers all have to make their money, but Tristar is a little more straight forward on pricing compared to the others. Friendly but low pressure atmosphere. I almost paid down payment at another dealer, when I decided to give Steve a call just to get a quick quote. He and the finance guy together got me a car that equiped better, but cost less. More