Mercedes Benz of St. Louis
St. Louis, MO
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I have been to this dealership many times. Living over two hours away is nothing for the great service that Denise has given us. We have been in the market for a new Mercedes and wanted to up from a C Cla two hours away is nothing for the great service that Denise has given us. We have been in the market for a new Mercedes and wanted to up from a C Class to an E Class. She always is willing to go the extra mile and in a prior email to her thanking her, I was glad and quick to thank her for the service. In many dealers, you buy a car and they seem to think after that you are just a number and income to them, at Tri Star you are more, you become family once you pull into the lot. Denise and the entire store have been great to deal with and am very glad there is a dealer out there that still takes the time to make the sale great even AFTER the sale! More
I purchased a used 2001 Mercedes E320 last September from Denise and could'nt have asked for a better experience. I went into the dealsership that afternoon skeptical about purchasing a foreign car, especial Denise and could'nt have asked for a better experience. I went into the dealsership that afternoon skeptical about purchasing a foreign car, especially one as expensive as a Mercedes. I left that afternoon not only as a first time Mercedes owner, but also as someone who will without a doubt be returning to Tri-Star when it's time for my next vehicle. More
This was my best car buying experience! From the moment I walked into the dealership they were friendly and helpful. I would highly recommend giving Steve Emerson a call if you are looking for a Mercedes. I walked into the dealership they were friendly and helpful. I would highly recommend giving Steve Emerson a call if you are looking for a Mercedes. He goes above and beyond to make your experience a fantastic one. I love my new GL but I also love that Steve has followed up to see if I have any questions and I never feel like I am bothering him when I do have questions. Tristar and Steve Emerson beat out the competition significantly in service, knowledge and price. Steve is a person you can trust and know that you will get the best service from. His focus was my happiness. Their family feel makes it so special. I will definitely buy again and refer my friends and family. Thank you Tristar and Steve!! More
Simply put,Tri-Star operates exactly at the level one should expect from a certified Mercedes Benz dealership. The sales and service team certainly represent the marque well. Thank you for exceeding our should expect from a certified Mercedes Benz dealership. The sales and service team certainly represent the marque well. Thank you for exceeding our expectations. Cheers, Bob and Rene More
BEN GAVE ME INFORMATION ABOUT A CAR THAT TURNED OUT TO BE FALSE. WHEN PRESSED ABOUT IT, HE BECAME BELLIGERENT, AND REPEATEDLY IGNORED NUMEROUS REQUESTS FOR INFORMATION I REQUESTED. I WOULD NOT RECOMMEND THIS FALSE. WHEN PRESSED ABOUT IT, HE BECAME BELLIGERENT, AND REPEATEDLY IGNORED NUMEROUS REQUESTS FOR INFORMATION I REQUESTED. I WOULD NOT RECOMMEND THIS SALESMAN, OR THIS DEALER, AND WOULD NOT PURCHASE FROM THEM AGAIN. More
We bought a used late model car on the internet and they arranged shipping for us and when the car arrived it was just perfect. Ben was very helpful and honest as he walked around the car and patiently desc arranged shipping for us and when the car arrived it was just perfect. Ben was very helpful and honest as he walked around the car and patiently described every detail. He was not pushy or aggressive and we like that alot. Thanks Ben! More
Great internet and car buying experience. Price was good and fair, and our time was well spent. We were very happy to find just the car we wanted on the lot. Thanks! and fair, and our time was well spent. We were very happy to find just the car we wanted on the lot. Thanks! More
I intended to purchase my E350 that I had leased from Mercedes USA; However, Ben Leonard (Tri-Star) arranged to have the lease transfered to Tri-Star. I was able to purchase the car from Tri-Star with b Mercedes USA; However, Ben Leonard (Tri-Star) arranged to have the lease transfered to Tri-Star. I was able to purchase the car from Tri-Star with better terms than I was offered from MBUSA. Ben Leonard was very professional and friendly. I would recommend him to any potential buyer. More
I've bought three cars from Ben at Tri-Star in the since 2007, and had them all serviced at tristar. Easy to deal with, great service and a minimum time commitment on me to get these deals done. 2007, and had them all serviced at tristar. Easy to deal with, great service and a minimum time commitment on me to get these deals done. More
I purchased my new C-Class Mercedes from Ben Leonard. He was very friendly, easy to work with and knew all of the features and specifications of the car. We were very pleased with our interactions will eve was very friendly, easy to work with and knew all of the features and specifications of the car. We were very pleased with our interactions will everyone at Tri-Star Mercedes and look forward to a long ongoing business relationship with them. More