Mercedes-Benz of St Clair Shores

Dan was great and made our experience in buying a vehicle very easy. He was very patient with us while we had a couple bumps with the financing. My turn signal went out a day after I received the vehicle. Wh very easy. He was very patient with us while we had a couple bumps with the financing. My turn signal went out a day after I received the vehicle. When I contacted Dan he told me to bring the vehicle back to the dealership. When I got there he had purchased the light and changed it for me. If your looking for a great dealership with great customer service visit Dan Mickhail in the used car center. More

After a lengthy search for a Mercedez-Benz Convertible I found only one in Michigan. I called on New Years eve and Dan called me back that very evening with all the details I requested. Having purchased a found only one in Michigan. I called on New Years eve and Dan called me back that very evening with all the details I requested. Having purchased a MB at another dealer in the past I was not certain I wished to travel to St. Clair Shores but pleased that I did. I received great information, they did extra work on the car to provide us with a beautiful MB Convertible. My husband is very much a detail man and every question asked was researched and answered. I also enjoyed the follow up as I did not receive that from the previous dealer. I would recommend Dan and this dealer and as a matter of fact suggested to many others in my business of Arbonne that when they receive their White MB car to contact this very dealer. Thanks again. I rated this dealer and Sales Associate Dan Mickhail highly. More

I had a company car for many years and wanted a reliable vehicle. I was unsure and hesitant about buying any vehicle and I had a lot of questions and reservations. Since my previous cars have all been com vehicle. I was unsure and hesitant about buying any vehicle and I had a lot of questions and reservations. Since my previous cars have all been company cars, I didn’t know what I really wanted to buy. However, I shopped around at several Mercedes dealerships {Bloomfield Hills, Rochester Hills, & St. Clair Shores}. By far, Mercedes Benz of St. Clair Shores was hands down, the best Mercedes dealership out of the three. They are courteous, knowledgeable, & patient when it comes to customers like me. They made me feel comfortable buying a pre-owned certified Mercedes and they put my mind at ease during the entire sales process. The entire used car staff was helpful and not pushy. Each of the used car sales associates answered my many questions not just the one that I was working with at the time. Dan, Jerry, Tony & Lou thank you for your help and I will be back for my upgrade! I highly recommend them to anyone looking for a used vehicle. More

Well, I got a good vehicle at a good price. Dan explained to me about the salvaged title, that it was due to the water damage that the previous owner wanted to total the vehicle. Stated that the whole car ha to me about the salvaged title, that it was due to the water damage that the previous owner wanted to total the vehicle. Stated that the whole car had been rewired. So I knew what, if anything was wrong with the car before I bought it. It had the enginge and airbag service lights on. Dan had service work on the engine light and got down to the problem with the vehicle and resolved it. Stated that the airbag problem would be a few days because they needed to get the part. I took it down to get services a week later. Placed me in a 2009 M-B C350 as a dealer rental. Very nice doing business with this salesman and dealership. And everyone seems happy to do business with me. I definitely would recommend this dealer to others. More

This is my third experience with Mercedes Benz of St. Clair shores. I took delivery of my new E350 4Matic, and have been very satisfied with each experience. I recently tried to branch off to another ty Clair shores. I took delivery of my new E350 4Matic, and have been very satisfied with each experience. I recently tried to branch off to another type of vehicle but found myself right back were I felt save and comfortable. Mr. Dewy Sims my salesman always went out of his way to accomodate me, he was very knowledgeable, patient, and sensitive to my needs. As a women making such a large purchase that was very important to me. If you're looking for a dealership that is first class and a salesman that makes you feels happy with your purchase, Visit Mercedes Benz of St. Clair Shore, MI. and see Mr. Dewy Sims. More

My wife and I had the pleasure of working with Mr. Dewey Sims on our recent ML350 lease. Dewey listened to the needs of our family and lifestyle and was very patient and helpful. We were so indecisive about Sims on our recent ML350 lease. Dewey listened to the needs of our family and lifestyle and was very patient and helpful. We were so indecisive about our needs, and looked at several vehicles before deciding. Dewey presented us with a number of financial options and worked to get us the vehicle we wanted at a price we were comfortable with. Dewey made several phone calls to me and was very accommodating throughout the entire process. He never felt "pushy" and we were never pressured into making a decision. In short, MB of SCS is a great dealership and we were treated with kindness from the receptionist to the sales staff. Even folks we weren't working directly with made it a point to stop by and say hello. If you are considering purchasing a MB, look no further than the SCS store and ask for Dewey Sims; he is definitely not the stereo-typical "car salesman"!!! Thanks Dewey! More

great service and prices. gave us everything we were asking for and more. first MB experience and we are already looking forward to the next one. asking for and more. first MB experience and we are already looking forward to the next one. More

We are on our third lease and every experience with sales and service has been excellent. The Staff are very welcoming and kind. Dewey Sims is very professional and helpful. He is always looking out for us, and service has been excellent. The Staff are very welcoming and kind. Dewey Sims is very professional and helpful. He is always looking out for us, like we are one of the family. Our service rep. chris has been great also. I must say our experience with this dealership has been amazing. We tell everyone who ask about our mercedes-benz to go to Mercedes-Benz of St. Clair Shores for the best sales and service. More

I am on my third lease and every experience I have had with the dealership has been great! From my sales rep Dewey Sims to my Service rep Chris, I have NEVER had a bad visit. Thank you guys so much for a with the dealership has been great! From my sales rep Dewey Sims to my Service rep Chris, I have NEVER had a bad visit. Thank you guys so much for all that you do! Totally AWESOME!!!! More

I would definetly recommend this dealership to my friends and family because the staff is amazing. I had the pleasure of working with Mr. Dewey Sims at Mercedes-Benz St. Clair Shores. Mr. Sims exceded my exp and family because the staff is amazing. I had the pleasure of working with Mr. Dewey Sims at Mercedes-Benz St. Clair Shores. Mr. Sims exceded my expectations. He was professional, courteous, and helpful. Whenever I called the office he was there to help me. He answered all my questions and concerns. I am so happy that I had the pleasure to work with him. I know some people that are interested in purchasing a Mercedes-Benz and I will tell them to go to St. Clair Shores to receive the BEST and top care and quality of service. Mercedes-Benz of St. Clair Shores, I WILL RETURN!!! Thanks More