Mercedes-Benz of St. Charles - Service Center

Easy in. Easy out. Repairs completed same day with no charge transportation provided. Fits Mercedes image of second to none. Well done Service at Mercedes of Saint Charles. charge transportation provided. Fits Mercedes image of second to none. Well done Service at Mercedes of Saint Charles. More

All good Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter More

The dealership is only as good as the people in it, if you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectat you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectations plus. The job is well done. More

Service B Maintenance Dean Pontrelli was Excellent as Always! His Tremendous Extraordinary Customer Service was Greatly Appreciated as Always! Dean has been my Service per Dean Pontrelli was Excellent as Always! His Tremendous Extraordinary Customer Service was Greatly Appreciated as Always! Dean has been my Service person for years and it is Always a pleasure to work with him! More

Professional and productive as always. I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recomm I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recommend to any Benz owner. More

Class C sprinter service When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all d When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all dealers service the sprinter chassis. More

Answer the Phone! Once I finally got someone on the phone the experience was good. Service never seems to answer, put on hold too often, no option to get a call back. Once I finally got someone on the phone the experience was good. Service never seems to answer, put on hold too often, no option to get a call back. More

Great folks. Great dealer to purchase a vehicle from and they have a wonderful service department. Always friendly and polite to deal with a no-nonsense dealer th Great dealer to purchase a vehicle from and they have a wonderful service department. Always friendly and polite to deal with a no-nonsense dealer that treats the customer right. More

Great service, extremely,extremely polite and kind service Everyone was aiming to please and be helpful! Great service as well of course on my vehicle. Timely service and free loaner are added perks. Everyone was aiming to please and be helpful! Great service as well of course on my vehicle. Timely service and free loaner are added perks. More

Top Rate Service Bill was so patient and explained everything. Not only did i have questions but my husband did as well. since this was my first annual service visit, Bill was so patient and explained everything. Not only did i have questions but my husband did as well. since this was my first annual service visit, he even spoke with my husband over the phone to make sure everyone was comfortable and happy. everyone i encountered was so friendly and polite. A very enjoyable experience. More