Mercedes-Benz of St. Charles - Service Center
St. Charles, IL
246 Reviews of Mercedes-Benz of St. Charles - Service Center
Was traveling thru and my Sprinter had a problem. Brad made room in the service schedule for a same day repair that got us back on the road. First class professional service. Would definitely use th Brad made room in the service schedule for a same day repair that got us back on the road. First class professional service. Would definitely use them as my regular shop if I lived closer. More
Great service on my Mercedes Benz Sprinter 3500. I would recommend them to all MB customers. I would recommend them to all MB customers. More
Have been having my cars serviced at this dealership for the past seven years and have always received excellent service. Professional and courteous staff from drop off, service adviser consultation and ch the past seven years and have always received excellent service. Professional and courteous staff from drop off, service adviser consultation and check out all are top notch personnel. The facilites are excellent as well from the showroom to the customer lounge to the service and billing area. More
Their Service Department is top notch. I am always well taken care of. This time was no exception, as I had a warning message pop up about a malfunction in my right blinker and headlight I am always well taken care of. This time was no exception, as I had a warning message pop up about a malfunction in my right blinker and headlight. I was given a loaner while they did troubleshooting, discovered the issue, and fixed it. Everything was covered under warranty. They are always so professional and courteous. More
Greeted promptly on arrival, were ready to receive my car, and was escorted to my service rep. Had a loaner car ready for my use and it was clean and ready to go! They gave me an estimate of the servic car, and was escorted to my service rep. Had a loaner car ready for my use and it was clean and ready to go! They gave me an estimate of the service I needed, and the final bill was less. First rate facility, clean, easy to get to and very comfortable waiting area. The people are fantastic! More
Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. More
Very professional service staff. Always courteous and knowledgeable about all aspects of servicing our car. Provides excellent service assessments. Always courteous and knowledgeable about all aspects of servicing our car. Provides excellent service assessments. More
The service staff at this deal greet you immediately, are friendly, helpful, and very professional. The service I have received so far has been excellent. I feel well cared for, and my car is getting great c friendly, helpful, and very professional. The service I have received so far has been excellent. I feel well cared for, and my car is getting great care. More
Professional and without reservation the best service any one can hope for and more , the people are superior. Great service!! one can hope for and more , the people are superior. Great service!! More
Dean was very helpful and professional. Fantastic service, great team in the Mercedes-Benz of St. Charles!! I got my service done and tire fixed efficiently. I am very pleased with their s Fantastic service, great team in the Mercedes-Benz of St. Charles!! I got my service done and tire fixed efficiently. I am very pleased with their service!! More