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Mercedes-Benz of St. Charles - Service Center

St. Charles, IL

4.8
246 Reviews

246 Reviews of Mercedes-Benz of St. Charles - Service Center

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January 23, 2013

I came in for an A service, was seen in a timely manner, car was ready when promised. I had an addition issue when I left. I returned ASAP and the problem was solved . Nothing but praise for the service tea More

by Dayi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinking
January 16, 2013

fast, friendly, professional, and quality service. It makes me proud to own a Mercedes Benz. My car was ready in the expected time frame. Very efficient. Thank you to all!!! More

by dbrown60134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 08, 2013

Great service and very accomodating. Loved the loaner! The car was clean and in great working order. The whole experience was very pleasant and quick. More

by Angelvazquez
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 03, 2013

The key had broken for my Sprinter van. Steve Heinking handled the problem by ordering a new key and then asking to have it covered under warranty. The part arrived and an appointment was set to have it More

by Allbrand
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Heinking
December 18, 2012

Erv and steve were very helpful and done great job ,Excellent service in great price,Will recomment my friends ,I hope i would have the same experience in future Regards Hassan Tahir More

by hassan.bhara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinking
August 14, 2011

I recently found out that there was a new mercedes dealership in st charles, il. I had just bought a used mercedes and had a lot of questions so I stopped in to see the place. The manager Steve Heinki More

by alexj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve heinking, Steve Heinking
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