Mercedes-Benz of St. Charles - Service Center

Overcharge Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on p Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on parts pricing on cars in the shop only. For sprinter vans they usually sell there DPF a little to high and they usually keep the core with them so they can return to MercedesBenz and get credit back for them not the customer. Smart cars are the worst because this location is one of the only few left in Illinois still providing services to this vehicles. Just because there always nice to you don't mean they can't rip you off. More

Service Great service from Dean he is very knowledgeable and friendly. I enjoy dealing with him when my needs service. I would recommend this dealership to Great service from Dean he is very knowledgeable and friendly. I enjoy dealing with him when my needs service. I would recommend this dealership to others. More

Great service and friendly people Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy with that dealership. More

Excellent service per usual The staff at the St Charles dealership is always accommodating and a pleasure to work with. It’s never a hassle to have my car serviced! I highly reco The staff at the St Charles dealership is always accommodating and a pleasure to work with. It’s never a hassle to have my car serviced! I highly recommend this dealership and will continue to buy our cars from here because of the high standards the uphold More

Great service From the purchase with Lou Scaramuzzo to the special pick up & delivery service we couldn’t be happier and highly recommend Mercedes of St Charles! From the purchase with Lou Scaramuzzo to the special pick up & delivery service we couldn’t be happier and highly recommend Mercedes of St Charles! More

Maintenance & Repair As always I have a good experience with services department. Always a professional demeanor along with a family approach to advising solutions to the As always I have a good experience with services department. Always a professional demeanor along with a family approach to advising solutions to the maintenance issues. More

Bill S. Is the best They greeted me professionally, gave me my loaner, diagnostic performed, fixed, and gave follow up notice when complete. Extremely efficient...I will They greeted me professionally, gave me my loaner, diagnostic performed, fixed, and gave follow up notice when complete. Extremely efficient...I will purchase again from Carol. More

Everybody helpful and nice Every time I go I have never had a bad experience like I said before what ever you need and ask people are polite and nice and knowledgeable Every time I go I have never had a bad experience like I said before what ever you need and ask people are polite and nice and knowledgeable More

Outstanding Great service Derek Stevens was very helpful. I will return for service again. I live in Park Ridge and go out of my way to go to this dealership. Great service Derek Stevens was very helpful. I will return for service again. I live in Park Ridge and go out of my way to go to this dealership. More

Pick up and loaner for routine service Courteous at all times. Pick up of my vehicle made at a convenient time. A loaner left for my use. Perfect experience in every way.! Courteous at all times. Pick up of my vehicle made at a convenient time. A loaner left for my use. Perfect experience in every way.! More