Mercedes-Benz of St. Charles - Service Center

Easy to work with, had a loaner at the ready! Dean helped me out and all went very well! I would recommend this dealership and Dean to anyone interested in having their Mercedes Benz serviced! Dean helped me out and all went very well! I would recommend this dealership and Dean to anyone interested in having their Mercedes Benz serviced! More

Quick stop in for repair on my fuel door Steve is my rep and he did an excellent job at getting my fuel door replaced plus had my vehicle hand washed because of road grim I had. He was on it Steve is my rep and he did an excellent job at getting my fuel door replaced plus had my vehicle hand washed because of road grim I had. He was on it and got everything done on the spot while I waited. That was wonderful saving me time and an extra trip! He is all about service and fixing problems! More

Great work at MB st Charles. Go to MB of st Charles and you will be happy with your decision. Always professional and reliable for sure at MB st Charles. Go to MB of st Charles and you will be happy with your decision. Always professional and reliable for sure More

Overcharge Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on p Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on parts pricing on cars in the shop only. For sprinter vans they usually sell there DPF a little to high and they usually keep the core with them so they can return to MercedesBenz and get credit back for them not the customer. Smart cars are the worst because this location is one of the only few left in Illinois still providing services to this vehicles. Just because there always nice to you don't mean they can't rip you off. More

Service Great service from Dean he is very knowledgeable and friendly. I enjoy dealing with him when my needs service. I would recommend this dealership to Great service from Dean he is very knowledgeable and friendly. I enjoy dealing with him when my needs service. I would recommend this dealership to others. More

Great service and friendly people Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy with that dealership. More

Excellent service per usual The staff at the St Charles dealership is always accommodating and a pleasure to work with. It’s never a hassle to have my car serviced! I highly reco The staff at the St Charles dealership is always accommodating and a pleasure to work with. It’s never a hassle to have my car serviced! I highly recommend this dealership and will continue to buy our cars from here because of the high standards the uphold More

Great service From the purchase with Lou Scaramuzzo to the special pick up & delivery service we couldn’t be happier and highly recommend Mercedes of St Charles! From the purchase with Lou Scaramuzzo to the special pick up & delivery service we couldn’t be happier and highly recommend Mercedes of St Charles! More

Maintenance & Repair As always I have a good experience with services department. Always a professional demeanor along with a family approach to advising solutions to the As always I have a good experience with services department. Always a professional demeanor along with a family approach to advising solutions to the maintenance issues. More

Bill S. Is the best They greeted me professionally, gave me my loaner, diagnostic performed, fixed, and gave follow up notice when complete. Extremely efficient...I will They greeted me professionally, gave me my loaner, diagnostic performed, fixed, and gave follow up notice when complete. Extremely efficient...I will purchase again from Carol. More