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Mercedes-Benz of St. Charles

St. Charles, IL

4.7
330 Reviews
Welcome to Mercedes-Benz of St. Charles. Located at 225 N. Randall Road in St. Charles, IL, we are dedicated to offering a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz vehicles for you to choose from. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes-Benz in no time. Mercedes-Benz of St. Charles is the proud recipient of the prestigious Mercedes-Benz "Best of the Best Dealer Recognition Award" for 2012 Mercedes-Benz of St. Charles has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. The award was presented as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." Mercedes-Benz of St. Charles is the only Mercedes-Benz dealer in the State of Illinois to receive this prestigious award for 2012.
Contact Dealership

225 N. Randall Road

St. Charles, IL

60174

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Top Reviewed Employees

Dean Pontrelli at Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.7
This rating includes all reviews, with more weight given to recent reviews.
Craig Falkenthal at Mercedes-Benz of St. Charles

Craig Falkenthal

General Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Gene Woods at Mercedes-Benz of St. Charles

Gene Woods

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

November 03, 2024

My observation of the dealership service, housekeeping, personal was five star. Mark led the way. More
by bjbauer56

Employees Worked With

Mark Matuszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.

September 10, 2024

Marco was excellent! Very impressed with his skills set, knowledge and level of delivering superior customer service! More
by lina2004

Employees Worked With

Marco Arreola

July 31, 2024

Ron Neal is always professional, friendly, and explains things in a language that I can understand. He keeps me in the loop via phone calls instead of texting. More
by catherinebxr

Employees Worked With

Ron Neal

Dealership Inventory (131 Vehicles)

new 2023 Mercedes-Benz CLA 250 car, priced at $44,275
2023 Mercedes-Benz CLA 250
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Iridium Silver Metallic exterior
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All-wheel Drive
new 2025 Mercedes-Benz Sprinter 2500 car, priced at $66,182
2025 Mercedes-Benz Sprinter 2500
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Arctic White exterior
Automanual
Rear-wheel Drive
used 2024 Mercedes-Benz C-Class car, priced at $48,893
2024 Mercedes-Benz C-Class
used
Polar White exterior
Automanual
All-wheel Drive
used 2015 Mercedes-Benz GLK-Class car, priced at $14,893
2015 Mercedes-Benz GLK-Class
used
White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz E-Class car, priced at $54,783
2023 Mercedes-Benz E-Class
used
Grey exterior
Automanual
All-wheel Drive
new 2025 Mercedes-Benz Sprinter 2500 car, priced at $71,991
2025 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automanual
Rear-wheel Drive

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Home Delivery
  • Authorized Parts Store
  • Pet Friendly
  • Virtual Appointments
  • Television