Mercedes-Benz of St. Charles

Bringing any car I have ever owned in for service has never ranked high on my to do list but the team of Erv and Hector absolutely make it pleasant. They fully explain all the work that was completed, never ranked high on my to do list but the team of Erv and Hector absolutely make it pleasant. They fully explain all the work that was completed, and when needed always tell me what should be worked on next. Car just went over the 100,000 mark and your folks have certainly kept it running fabulously. Even past visits when the repairs involved a great deal of work and a couple of days to complete - progress was always reported and done in a manner exceeding my expectations. Your customer service exceeds many other shops I've been too and keeps me coming back. More

Steve in service was so helpful and friendly. He helped me to the fullest and gave me the best options for my car. Very professional and awesome experience! Thanks! me to the fullest and gave me the best options for my car. Very professional and awesome experience! Thanks! More

Great people to buy from! A+ all the time.definatly the best dealership is any make I have ever worked with. Fantastic service and honest people. best dealership is any make I have ever worked with. Fantastic service and honest people. More

I came in for an A service, was seen in a timely manner, car was ready when promised. I had an addition issue when I left. I returned ASAP and the problem was solved . Nothing but praise for the service tea car was ready when promised. I had an addition issue when I left. I returned ASAP and the problem was solved . Nothing but praise for the service team! More

fast, friendly, professional, and quality service. It makes me proud to own a Mercedes Benz. My car was ready in the expected time frame. Very efficient. Thank you to all!!! makes me proud to own a Mercedes Benz. My car was ready in the expected time frame. Very efficient. Thank you to all!!! More

Great service and very accomodating. Loved the loaner! The car was clean and in great working order. The whole experience was very pleasant and quick. The car was clean and in great working order. The whole experience was very pleasant and quick. More

Happy with overall experience and process.Visited another dealership the day before and did not receive the overall attention that I got from St Charles dealership. dealership the day before and did not receive the overall attention that I got from St Charles dealership. More

The key had broken for my Sprinter van. Steve Heinking handled the problem by ordering a new key and then asking to have it covered under warranty. The part arrived and an appointment was set to have it handled the problem by ordering a new key and then asking to have it covered under warranty. The part arrived and an appointment was set to have it programmed. It was done while I waited . Thanks for the fast service. Dave Niedzielko More

Erv and steve were very helpful and done great job ,Excellent service in great price,Will recomment my friends ,I hope i would have the same experience in future Regards Hassan Tahir ,Excellent service in great price,Will recomment my friends ,I hope i would have the same experience in future Regards Hassan Tahir More

Mercedez-Benz of Saint Charles has provided me one of the best car buying experiences ever. I'm so glad that I found this dealership and next time I go look for a car, I will start and end with them. They ha best car buying experiences ever. I'm so glad that I found this dealership and next time I go look for a car, I will start and end with them. They have extremely reasonable pricing and their willingness to work with you is astounding. I had the honor of meeting and working with the GM for my purchase and he is a truly incredible man. Don't think twice about dealing with MB of Saint Charles, just do it. They are fantastic! More