Mercedes-Benz of St. Charles

I came in for an A service, was seen in a timely manner, car was ready when promised. I had an addition issue when I left. I returned ASAP and the problem was solved . Nothing but praise for the service tea car was ready when promised. I had an addition issue when I left. I returned ASAP and the problem was solved . Nothing but praise for the service team! More

fast, friendly, professional, and quality service. It makes me proud to own a Mercedes Benz. My car was ready in the expected time frame. Very efficient. Thank you to all!!! makes me proud to own a Mercedes Benz. My car was ready in the expected time frame. Very efficient. Thank you to all!!! More

Great service and very accomodating. Loved the loaner! The car was clean and in great working order. The whole experience was very pleasant and quick. The car was clean and in great working order. The whole experience was very pleasant and quick. More

Happy with overall experience and process.Visited another dealership the day before and did not receive the overall attention that I got from St Charles dealership. dealership the day before and did not receive the overall attention that I got from St Charles dealership. More

The key had broken for my Sprinter van. Steve Heinking handled the problem by ordering a new key and then asking to have it covered under warranty. The part arrived and an appointment was set to have it handled the problem by ordering a new key and then asking to have it covered under warranty. The part arrived and an appointment was set to have it programmed. It was done while I waited . Thanks for the fast service. Dave Niedzielko More

Erv and steve were very helpful and done great job ,Excellent service in great price,Will recomment my friends ,I hope i would have the same experience in future Regards Hassan Tahir ,Excellent service in great price,Will recomment my friends ,I hope i would have the same experience in future Regards Hassan Tahir More

Mercedez-Benz of Saint Charles has provided me one of the best car buying experiences ever. I'm so glad that I found this dealership and next time I go look for a car, I will start and end with them. They ha best car buying experiences ever. I'm so glad that I found this dealership and next time I go look for a car, I will start and end with them. They have extremely reasonable pricing and their willingness to work with you is astounding. I had the honor of meeting and working with the GM for my purchase and he is a truly incredible man. Don't think twice about dealing with MB of Saint Charles, just do it. They are fantastic! More

I recently found out that there was a new mercedes dealership in st charles, il. I had just bought a used mercedes and had a lot of questions so I stopped in to see the place. The manager Steve Heinki dealership in st charles, il. I had just bought a used mercedes and had a lot of questions so I stopped in to see the place. The manager Steve Heinking was extremely helpful, he offered to have my car washed and went through all the information and history of my car. I asked them if they could give my car a quick look over because I wanted to make sure I bought a good car and they found a small leak from a suspension part, and a loose lower joint. They had the parts available and fixed it for me in 2 hours. The price was really good and they quoted me less because to replace both parts there was "overlap" so they took a lot of labor cost off. I have never heard of a dealership doing that. Steve and especially the technician were very honest and helpful. I was a little worried pulling into the dealer and left feeling very good. I cant explain the relief of knowing im not being taken or ripped off. These are very good people and I wouldnt hesitate to go back anytime I need something. More

I have been buying Mercedes for 12 years from the same dealer, they are literally located a block from my home. I went comparison shopping at Mercedes of St. Charles which is a good hour drive from me, no dealer, they are literally located a block from my home. I went comparison shopping at Mercedes of St. Charles which is a good hour drive from me, not only did I receive an awesome deal, way better then the one I got from the dealer that I have been dealing with for 12 years, they treated my wife and I with such respect, we felt like we owned the dealership. Everything about Mercedes of St. Charles was a breath of fresh air, we were not rushed, all of our questions were answered, and the sales team even compared the 2 vehicles we were thinking about buying, without trying to talk us out of the vehicle that was not theirs. We were not seen as a sale; we were seen as people who were out to buy a family SUV and were treated as if we were their family. In today’s economy we are all looking to get the best deal, so please look at Mercedes of St. Charles or any of the dealerships in the Resnick group, you will not be disappointed. More

Wonderful sales staff! Everyone was polite and helpful! They are working out of a temporary location right now, but they are building a brand new state of the art dealership across the street. The manager They are working out of a temporary location right now, but they are building a brand new state of the art dealership across the street. The manager actually drove me over and gave me a tour of the new dealership! They move in to the new location sometime in March 2011 and let me tell you, it is really going to be an amazing place! More