Mercedes-Benz of St. Charles

A wonderful purchasing experience. Andrew was professional, knowledgeable, and fun. He took all the time I needed to teach me the features. I highly recommend Mercedes Benz of STC and specificall professional, knowledgeable, and fun. He took all the time I needed to teach me the features. I highly recommend Mercedes Benz of STC and specifically Andrew. More

Fast, Friendly, & accepting of my child while we wanted! They paid attention to my questions and tried to handle all by request. We will be back for future service needs! wanted! They paid attention to my questions and tried to handle all by request. We will be back for future service needs! More

Good people, best dealer I've been to, would do it again. I would recommend this dealership to anyone looking for a MB, price not bad either. again. I would recommend this dealership to anyone looking for a MB, price not bad either. More

I Had to have the next warranty service done. I went in, waited while I had the work done, and left. Nothing else to report. waited while I had the work done, and left. Nothing else to report. More

the service as always, was great. I was in and out. I was able to get a loaner car so it did not affect my day at all. able to get a loaner car so it did not affect my day at all. More

Having just taken delivery on my new Mercedes E350 Cabrolet and thinking about what a wonderful experience I had dealing with Craig Falkenthal, Mark Saltzman, and Gene Woods. I just had to write a qui Cabrolet and thinking about what a wonderful experience I had dealing with Craig Falkenthal, Mark Saltzman, and Gene Woods. I just had to write a quick note to say thank you to everyone involved From start to finish the entire new car process was completely smooth and seamless. The new facility is state of the art and the service and warm comfortable atmosphere makes the new car buying process a big WOW !!! I was shown several different models and given the opportunity to drive several different cars to test the various feathers that I was looking for. Presto, the E350 cabrolet was eveything that I was looking for. Once the selection was made,, I was given a great , fair deal. Everything was handeled in a smooth and professional manner..I drove out of that dealership with the top down and a big smile on my face. :-)) What a great experience. Thank you to everyone involved. You certainly will get my future business. My best regards. Dr Ted Gehrig More

As always - five star service. Work performed and timeliness of work always sets a bar other dealers can't meet. Car is always returned clean and folks always make sure they have taken care of all timeliness of work always sets a bar other dealers can't meet. Car is always returned clean and folks always make sure they have taken care of all items to my satisfaction. Great job - once again ! More

Great service. My husband and I truly enjoyed the experience of getting a new car. Carol, Craig, Gene and everyone at the dealership was super helpful and very professional. Overall, it was a very p experience of getting a new car. Carol, Craig, Gene and everyone at the dealership was super helpful and very professional. Overall, it was a very pleasant experience. We will continue to bring our car to that location for servicing and we will recommend the place to our family and friends. Thank you Mercedes of St. Charles! More

My vehicle was recently purchached as Used and is still under warantee. I called and scheduled an appt to come in so the vehicle could be looked at., etc. Erv ensured my vehicle was examined bumper to bum under warantee. I called and scheduled an appt to come in so the vehicle could be looked at., etc. Erv ensured my vehicle was examined bumper to bumber and patiently addressed my questions, concerns etc. Very nice guy! More

First time at this dealer ship and was greeted by Joel May never once did my wife and I feel any pressure to buy. We both enjoyed the time there so much we ended up buying 2 vehicles. WE both feel that Jo May never once did my wife and I feel any pressure to buy. We both enjoyed the time there so much we ended up buying 2 vehicles. WE both feel that Joel May and also Gene Woods are a valuable asset for the dealership for giving us such a pleasurable experience. THANK YOU SO MUCH, Michael Raess More