Mercedes-Benz of St. Charles

Very pleased We had a very pleasant experience from start to finish and would recommend them to anyone . Can't say that all of our experiences with other dealershi We had a very pleasant experience from start to finish and would recommend them to anyone . Can't say that all of our experiences with other dealerships were this nice. More

GREAT! Always friendly and helpful. I was told what would need to be done, how long it would take, possible problems that might occur and the price. I alwa Always friendly and helpful. I was told what would need to be done, how long it would take, possible problems that might occur and the price. I always drop in and let Mark Matuszewski know my problem with my Doge Sprinter and we set up a time that is good for both of us and discuss all of the above. I arrive settle in to you lovely waiting room and relax while I wait for the job to be done. It is always great service. More

great salesperson Carol my salesperson ,very nice and very helpful. would buy from her again , no problem. she explain the service and parts process also the free wash Carol my salesperson ,very nice and very helpful. would buy from her again , no problem. she explain the service and parts process also the free wash for my car. More

Starting to Sound Like A Broken Record Never thought it would be possible to "like" going to get your car serviced - but the folks here manage to make that statement possible. Service is Never thought it would be possible to "like" going to get your car serviced - but the folks here manage to make that statement possible. Service is great, always courteous, not enough they can do to make sure you understand the work being performed as well as timing it will take to do it. My car is nearing 130,000 miles and I really believe it will easily go 100,000 more. The team of Erv / Hector are rock stars of car service. I have owned many different makes and models of cars over the years and I can honestly say the car and the service at Mercedes Benz of St. Charles is THE reason I will stay a Mercedes owner. This last service visit they walked me through all of the repairs and explained them in a manner I understood - which is always appreciated. I highly recommend giving these folks a call. More

GLK350 2014 It was a great experience buying first MB. The sales person Carol is a very knowledgeable and friendly. Financing person also a very friendly and hone It was a great experience buying first MB. The sales person Carol is a very knowledgeable and friendly. Financing person also a very friendly and honest. This is just a start. Thank you. More

I had the spring clean-up offered and was very pleased. My 2000 s500 looked like a new car. I complement the crew who did the work and Mr. Katz (my advisor) who took care of me when I arrived. My 2000 s500 looked like a new car. I complement the crew who did the work and Mr. Katz (my advisor) who took care of me when I arrived. More

C class 40,000 mile service I knew the 40,000 mile service was expensive going into it. But I think a lot of the things serviced in it help the car stay trouble free in the futur I knew the 40,000 mile service was expensive going into it. But I think a lot of the things serviced in it help the car stay trouble free in the future. Erv made the experience enjoyable Joe Wettengel More

Very Easy To Work With I recently purchased a C300 from Mercedes-Bemz of Saint Charles. The salesman we worked with, Joel May was very knowledgable and helpful through the p I recently purchased a C300 from Mercedes-Bemz of Saint Charles. The salesman we worked with, Joel May was very knowledgable and helpful through the process. After we purchased the car he spent quite a bit of time explaining the functionality of the options (e.g.sat nav, radio, controls, etc.) and the experience was very streamlined. I went to that dealership because one where I had purchased another car was not so good, the saleswoman continually had to ask someone else about the options and the service was spotty at best. Consequently, I took my otner Mercedes to Mercedes-Bemz of Saint Charles when it opened. It is a well run and well managed dealership that is very service oriented. I highly recommend them. More

It was a pleasant experience from start to finish. We would definitely recommend the dealership and people we worked with. We look forward to a long relationship with Mark and Mercedes Benz would definitely recommend the dealership and people we worked with. We look forward to a long relationship with Mark and Mercedes Benz More

Excellent service I thought this car dealership was the best I have seen in Illinois! Total pros. Kind,thoughtful and sincere! Joel May was very patient and knowledgabl I thought this car dealership was the best I have seen in Illinois! Total pros. Kind,thoughtful and sincere! Joel May was very patient and knowledgable. Loved the sales force. More