Mercedes-Benz of St. Charles

Another great service experience As always, I was taken care of very well. In fact I kind of felt bad that I kept the loaner vehicle for an extra day due to my schedule. Everything As always, I was taken care of very well. In fact I kind of felt bad that I kept the loaner vehicle for an extra day due to my schedule. Everything was done on my car, and the technician came out to talk to me and tell me all of the things that had been done. More

Excellent service Dean was so helpful, enjoy the good service that we got. Dean does not sell unnecessary service and he is upfront and honest with the service that i Dean was so helpful, enjoy the good service that we got. Dean does not sell unnecessary service and he is upfront and honest with the service that is needed. More

recall service recall was uneventful and finished rapidly. service agent was knowledgeable about the recall and promptly arranged the service.The repair was service recall was uneventful and finished rapidly. service agent was knowledgeable about the recall and promptly arranged the service.The repair was done quickly and the car was washed. More

can't beat 'em Top notch service every step of the way. Detailed explanation as to what was needed, the cost and time of getting it done and a call prior to work bei Top notch service every step of the way. Detailed explanation as to what was needed, the cost and time of getting it done and a call prior to work being started. Friendly, knowledgeable people every step of the way. I know my car will get the best service from the best people so I continue to bring it back whenever anything needs to be done. Other places may be cheaper, but no place is better. More

Simply the Best St. Charles Mercedes-Benz took the pain out of shopping for new cars it was an enjoyable experience and everyone there was outstanding! I purchased a St. Charles Mercedes-Benz took the pain out of shopping for new cars it was an enjoyable experience and everyone there was outstanding! I purchased an Certified pre-owned ML 350 from Joel May and it has exceeded my expectations. Mr. May was very professional, with a excellent support staff that was FIRST CLASS, Mr. Scott Anderson's review of all the bells and whistles was superior to anything I could imagine, he was excellent! SIMPLY THE BEST, WOULD SUM IT UP! More

Outstanding Service Dean Pontrelli was once again great on updating me on the status of what was wrong with my car, estimated cost to repair, timeframe to repair and call Dean Pontrelli was once again great on updating me on the status of what was wrong with my car, estimated cost to repair, timeframe to repair and called me to let me know it was done and followed up to ensure I was happy. And he made sure to have my car nice and clean for me when I picked it up...something I appreciate! He is always upbeat and professional, and a positive reflection on MB! More

Great internet purchase experience ! Carol and Zach were great to deal with. I called about a CPO ML350 from almost 600 miles away. They answered any and all questions timely, sent photos Carol and Zach were great to deal with. I called about a CPO ML350 from almost 600 miles away. They answered any and all questions timely, sent photos, and made the transaction very smooth. I flew up, they picked me up at the airport, and we went over the car and the transaction. A pleasure to work with. Signed papers and drove home that evening. ML is exactly as they said. Highly recommend them for local or Internet sales. Good people. More

Great service experience Stopped in for regular service on my GL550. Erv always expedites, gets me out of there quickly, gives me necessary updates & gets it done sooner than Stopped in for regular service on my GL550. Erv always expedites, gets me out of there quickly, gives me necessary updates & gets it done sooner than promised! More