Mercedes-Benz of St. Charles | Page 21

What more can you ask for! I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. In fact I purchased the entire service team lunch to thank them for their relentless efforts to make me comfortable. I can not stress enough on how easy it is to work with a great team both Steve Heinking service manager is a gem and Mark Matuszewski wow what can I say he makes me feel as though we have been friends for ever. Mercedes Benz has two gems in both Steve and Mark. Keep up the great job team!! More

Andrew Sofiakis's most excellent assistance! I was searching for a MB ML 350 and Andrew sorted through their huge inventory of SUVs to help me find the perfect one. When we buy our next E class f I was searching for a MB ML 350 and Andrew sorted through their huge inventory of SUVs to help me find the perfect one. When we buy our next E class for my wife I will certainly call Anndrew! Thank you so much! More

40000 mile maintenance I received outstanding maintenance support scheduling the appointment, dropping off the vehicle, status updates, and notification that the vehicle was I received outstanding maintenance support scheduling the appointment, dropping off the vehicle, status updates, and notification that the vehicle was ready for pickup. When I dropped off the vehicle, service went over the standard maintenance items, the additional items I wanted checked and reviewed other potential maintenance items (all of which were determined not to be due at the 40k level.) More

Service A Outstanding Service! Very easy and comfortable experience. The loaner was a great convenience as well. Top notch dealer from GM, sales to Service. Hig Outstanding Service! Very easy and comfortable experience. The loaner was a great convenience as well. Top notch dealer from GM, sales to Service. Highly Recommend. More

Overall good service . Service manager worked with the extended warranty and kept us updated on the progress. Considering that between my deductible and the extended war . Service manager worked with the extended warranty and kept us updated on the progress. Considering that between my deductible and the extended warranty payment the cost of the repair was around $3,000, it would have been nice if my windshield wiper fluid refill was included in that price. The windshield fluid indicator light was on when I picked up the car. More

Top notch Great service team. As always Mark in service is a pleasure to deal with. The entire dealership is there for you, to do anything in there power to mak Great service team. As always Mark in service is a pleasure to deal with. The entire dealership is there for you, to do anything in there power to make you happy More

Service B Service was great !!! Everyone did a great job Service person and the helpers were awsome My car was washed and cleaned They also VIP SERVICE Service was great !!! Everyone did a great job Service person and the helpers were awsome My car was washed and cleaned They also VIP SERVICE my car I will definitely be back for more service More

Perfect from start to finish I purchased my 2016 E350 at a different dealership and have had disappointment after disappointment from the dealership. The car is GREAT. I decided t I purchased my 2016 E350 at a different dealership and have had disappointment after disappointment from the dealership. The car is GREAT. I decided to take my car for the 10,000mile service A to Mercedes-Benz of St. Charles and the service was top shelf. Every aspect made me feel special from the moment I checked the car in to the time I picked it up. The cost for the service was even less than the other dealership. Mercedes-Benz of St Charles has a new customer and a big fan in me. More

Fantastic service! Love this dealership! The staff and service are excellent! I would recommend them to anyone They really take care of you and your car. Thank you Love this dealership! The staff and service are excellent! I would recommend them to anyone They really take care of you and your car. Thank you More