Mercedes-Benz of St. Charles

In for service Quick and courteous, knowledgable,a pleasant experience,Mark Matuszewski seemed to be very knowledgable in regards to model of vehicle I had service.O Quick and courteous, knowledgable,a pleasant experience,Mark Matuszewski seemed to be very knowledgable in regards to model of vehicle I had service.Over all pleased with the service. More

Excellent I would have to say that my experience, albeit for service repairs on my car, was exceptional. The service, the environment, the whole package. Not so I would have to say that my experience, albeit for service repairs on my car, was exceptional. The service, the environment, the whole package. Not sonething generally said about repairs at a car dealer. More

Good, friendly, knowledgeable Excellent service team, They do outstanding work. I thought it was a little pricey for what I had done to my car and it might be a little far for m Excellent service team, They do outstanding work. I thought it was a little pricey for what I had done to my car and it might be a little far for me to drive in the future. More

What more can you ask for! I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. In fact I purchased the entire service team lunch to thank them for their relentless efforts to make me comfortable. I can not stress enough on how easy it is to work with a great team both Steve Heinking service manager is a gem and Mark Matuszewski wow what can I say he makes me feel as though we have been friends for ever. Mercedes Benz has two gems in both Steve and Mark. Keep up the great job team!! More

I couldn't be more satisfied Mark Matuszewski was fantastic. Positive, energetic, professional. Mercedes Benz of Chicago does a really nice job of ensuring customers are happy. Mark Matuszewski was fantastic. Positive, energetic, professional. Mercedes Benz of Chicago does a really nice job of ensuring customers are happy. I was totally satisfied. More

Andrew Sofiakis's most excellent assistance! I was searching for a MB ML 350 and Andrew sorted through their huge inventory of SUVs to help me find the perfect one. When we buy our next E class f I was searching for a MB ML 350 and Andrew sorted through their huge inventory of SUVs to help me find the perfect one. When we buy our next E class for my wife I will certainly call Anndrew! Thank you so much! More

40000 mile maintenance I received outstanding maintenance support scheduling the appointment, dropping off the vehicle, status updates, and notification that the vehicle was I received outstanding maintenance support scheduling the appointment, dropping off the vehicle, status updates, and notification that the vehicle was ready for pickup. When I dropped off the vehicle, service went over the standard maintenance items, the additional items I wanted checked and reviewed other potential maintenance items (all of which were determined not to be due at the 40k level.) More

Service A Outstanding Service! Very easy and comfortable experience. The loaner was a great convenience as well. Top notch dealer from GM, sales to Service. Hig Outstanding Service! Very easy and comfortable experience. The loaner was a great convenience as well. Top notch dealer from GM, sales to Service. Highly Recommend. More

Overall good service . Service manager worked with the extended warranty and kept us updated on the progress. Considering that between my deductible and the extended war . Service manager worked with the extended warranty and kept us updated on the progress. Considering that between my deductible and the extended warranty payment the cost of the repair was around $3,000, it would have been nice if my windshield wiper fluid refill was included in that price. The windshield fluid indicator light was on when I picked up the car. More