Mercedes-Benz of St. Charles

Trusted Approach to Buying a Car! This dealership's approach to working with clients is top notch. You get the feeling they are buying the car with you not trying to sell it to you. This dealership's approach to working with clients is top notch. You get the feeling they are buying the car with you not trying to sell it to you. Craig sets the tone, which automatically extends to being part of the Resnick Automotive Family. The personal attention and thoughtful consideration to every detail allows you to feel relaxed and excited about selecting a car and the purchase transaction. The whole team works closely together and the process is quite seamless and turnkey. Thank you for the opportunity to work with the Mercedes-Benz of St. Charles dealership. More

EXCELLENT STEVE, THE SERVICE MANAGER WAS VERY PROFESSIONAL WENT OUT OF HIS WAY TO ASSIST ME. I WOULD HIGHLY RECOMMEND HIM TO MY FRIENDS WHO OWN MERCEDES BENZ . STEVE, THE SERVICE MANAGER WAS VERY PROFESSIONAL WENT OUT OF HIS WAY TO ASSIST ME. I WOULD HIGHLY RECOMMEND HIM TO MY FRIENDS WHO OWN MERCEDES BENZ . More

Excellent service. Ron Neal is my service advisor. Always providing excellent service every time I? have my car serviced. Thank you to continue making a satisfied custom Ron Neal is my service advisor. Always providing excellent service every time I? have my car serviced. Thank you to continue making a satisfied customer. More

Annual Service Visiting the dealership is always a fun experience. The atmosphere is very relaxing and has an at home feel. The service is efficient and very profe Visiting the dealership is always a fun experience. The atmosphere is very relaxing and has an at home feel. The service is efficient and very professional. Great positive energy too! More

Service Helpful,personable and fast Walked in and took my car then, was repaired the same day when I picked my car up, it was even washed. Helpful,personable and fast Walked in and took my car then, was repaired the same day when I picked my car up, it was even washed. More

Scheduled service Prompt, honest and friendly service. Always willing to go the extra mile to make the experience as quick and as painless as possible. Upfront on all a Prompt, honest and friendly service. Always willing to go the extra mile to make the experience as quick and as painless as possible. Upfront on all aspects of service. More

Great service Dean was very helpful and always goes out of his way to get things done righti can always get a loaner car when I need it Dean was very helpful and always goes out of his way to get things done righti can always get a loaner car when I need it More

Updating software I brought my car in for a software update. The software update was completed in a timely period. Bill the service mgr. made sure I was informed of its I brought my car in for a software update. The software update was completed in a timely period. Bill the service mgr. made sure I was informed of its process, and assured me of its completion. The car was washed, and I was totally satisfied. More

they have a wonderful dealership and every one is very nice! I purchased the car from a different dealership only cause I used true car and this time St Charles dealership was not list and the dealership I purch I purchased the car from a different dealership only cause I used true car and this time St Charles dealership was not list and the dealership I purchased the smart car only gave me on key and I had to order a new key so I got it from St Charles cause the dealership I got the car from was not a smart car dealership the Smart dealership was not that nice so I had bought a smart car from St Charles before and they were willing to help me the one in Madison Wi was not wanted to charge tons more money in the end I ended up paying 400.00 but better then paying more money from the smart dealer in Madison wi, and for now on before I buy ever another car hey better have two keys plus I'm from Beloit Wi!!! More