Mercedes-Benz of St. Charles

Easy in. Easy out. Repairs completed same day with no charge transportation provided. Fits Mercedes image of second to none. Well done Service at Mercedes of Saint Charles. charge transportation provided. Fits Mercedes image of second to none. Well done Service at Mercedes of Saint Charles. More

All good Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter More

Best ever car buying experience! I recently purchased a car at Mercedes Benz of St. Charles and had the best car buying experience imaginable. My sales consultant, Andrew Sofiakis, wa I recently purchased a car at Mercedes Benz of St. Charles and had the best car buying experience imaginable. My sales consultant, Andrew Sofiakis, was professional and personable. He worked diligently to find me exactly what I was looking for and closing on the purchase was seamless. Andrew also took the time to thoroughly go over my new cars features, ensuring that I was comfortable with it’s functions before leaving the dealership. If you’re contemplating the purchase of a car, I highly recommend Andrew Sofiakis at Mercedes Benz of St. Charles. More

They always take care of all my automotive needs anytime my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great More

Dean is the best. Thank you for the extra attention and clear communication. Happy with MB of St Charles as always. Thank you very much clear communication. Happy with MB of St Charles as always. Thank you very much More

The dealership is only as good as the people in it, if you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectat you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectations plus. The job is well done. More

Service B Maintenance Dean Pontrelli was Excellent as Always! His Tremendous Extraordinary Customer Service was Greatly Appreciated as Always! Dean has been my Service per Dean Pontrelli was Excellent as Always! His Tremendous Extraordinary Customer Service was Greatly Appreciated as Always! Dean has been my Service person for years and it is Always a pleasure to work with him! More

Professional and productive as always. I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recomm I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recommend to any Benz owner. More

Class C sprinter service When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all d When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all dealers service the sprinter chassis. More

Answer the Phone! Once I finally got someone on the phone the experience was good. Service never seems to answer, put on hold too often, no option to get a call back. Once I finally got someone on the phone the experience was good. Service never seems to answer, put on hold too often, no option to get a call back. More