
Mercedes-Benz of Spokane
Liberty Lake, WA
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No pressure. We came back twice to look at a used Mercedes GLK SUV. Both times Brady was helpful and attentive but didn't try to pressure us into a sale. We did We came back twice to look at a used Mercedes GLK SUV. Both times Brady was helpful and attentive but didn't try to pressure us into a sale. We did buy the car and our now very happy with our purchase. More
2010 E350 4matic Purchase Knowledgable and courteous sales representative and business manager. Efficient processing of the purchase. Easy transaction. Able to write persona Knowledgable and courteous sales representative and business manager. Efficient processing of the purchase. Easy transaction. Able to write personal check too. Nice test drive too. More
Diagnosis and repair of my older vehicle Car was accurately diagnosed and repaired. No more check engine light! One thing that was a little disappointing is that I wasn't given a diagnostic Car was accurately diagnosed and repaired. No more check engine light! One thing that was a little disappointing is that I wasn't given a diagnostic report. The service advisor let me know there were a few additional issues that should be addressed but after spending $500 on diagnosis and repairs I decided to take of them later. Unfortunately I don't see a list of issues on the paper work and without a diagnostic report I don't know what else they found in the inspection. More
Great experience Everything went well. Very much impressed with salesman and team would highly recommend this dealership to friends and family looking to change vehicl Everything went well. Very much impressed with salesman and team would highly recommend this dealership to friends and family looking to change vehicles in the Spokane area More
Good reviews don't come easy from me! I have been completely satisfied with Mercedes-Benz of Spokane since buying my first MB in 2005. Sales representative Frederick Carbonne is THE best I have been completely satisfied with Mercedes-Benz of Spokane since buying my first MB in 2005. Sales representative Frederick Carbonne is THE best person I have every bought a vehicle from and I have bought many over my lifetime. Amber and Tim in the service department are top-notch. You can tell about a business by how long their employees remain and Mercedes must be doing something right to keep such good help. Mercedes makes the best vehicles out there on the market. The workmanship is the best I have ever seen. My C240 has 60,000 miles on it and it still seems like a new car. More
Excellent I called the Service Department the day before and they were booked with appointments the next day. I was told to bring in my car the next morning ear I called the Service Department the day before and they were booked with appointments the next day. I was told to bring in my car the next morning early and they would fit me in. Coming from north of Athol, ID, I was there the next morning 10 minutes before the doors open. They opened their doors before 7:30 and fitted me in immediately. Within 2 1/2 hours my car was taken care of. We were very satisfied with their service. Thank you! More
Great 50th Birthday Surprise My wife and I enjoyed our car buying experience from Mercedes of Spokane. They didn't use pressure or gimmicks to get a sale. Definitely recommend b My wife and I enjoyed our car buying experience from Mercedes of Spokane. They didn't use pressure or gimmicks to get a sale. Definitely recommend buying from here. More
Service at Mercedes Benz of Spokane Very knowledgeable service department, high quality of service work, loaner car was available as our car had to stay overnight for parts that were ord Very knowledgeable service department, high quality of service work, loaner car was available as our car had to stay overnight for parts that were ordered, very clean and modern dealership and service area. More
Horrible Sales Service Buyer beware Mercedes made a sales deal Saturday. Drove 6 hours for them to pull a bait and switch on Tuesday night. Sales manager said he would make Buyer beware Mercedes made a sales deal Saturday. Drove 6 hours for them to pull a bait and switch on Tuesday night. Sales manager said he would make the deal if I would purchase the extended warranty. Very upset and disappointed. Never been treated so poorly. Will never do business with Spokane Mercedes. Sad to see that Mercedes would allow this type of business practice. More
Staff ok GM is rude I live in the area of this dealer and after my experience with the GM I will not buy from them. He is a hot head and when I was discussing an issue wi I live in the area of this dealer and after my experience with the GM I will not buy from them. He is a hot head and when I was discussing an issue with him he was the farthest from customer service. I was warned about him but I have seen it for myself. The salesperson even appologized for the GMs behaviour. With all options to buy online or quick trip to Seattle or Portland I would not go here. Totally unprofessional. More