Mercedes-Benz of Spokane

The staff is easy to work with and met all our needs The sales person (Dragan) was sensitive to our selection, price, and time constraints. The vehicle was well prepped and has been a joy to drive. I d The sales person (Dragan) was sensitive to our selection, price, and time constraints. The vehicle was well prepped and has been a joy to drive. I did find that the first aid kit, which is a hallmark Mercedes Benz, accessary was not in the vehicle, but other than that, we are completely satisfied. More

Excellent service This dealership is always professional, FRIENDLY, accommodating and in constant communication with me whenever I leave my car with them. And loved th This dealership is always professional, FRIENDLY, accommodating and in constant communication with me whenever I leave my car with them. And loved the loaner car! More

Routine service A great experience having my routine maintenance service performed. Received a nice welcome and service was completed more quickly than promised. Very A great experience having my routine maintenance service performed. Received a nice welcome and service was completed more quickly than promised. Very happy with the overall experience. More

Always a great visit Friendly, knowledgeable and a great place to see the new Mercedes Benz. Always accomadating and helpful whenever I have a question. And there are fr Friendly, knowledgeable and a great place to see the new Mercedes Benz. Always accomadating and helpful whenever I have a question. And there are fresh cookies too. 😊 More

Oil change and shuttle service Speedy and courteous service, regarding my oil change. It's nice that they check for other potential problems too. Thank you to the shuttle service fo Speedy and courteous service, regarding my oil change. It's nice that they check for other potential problems too. Thank you to the shuttle service for being patient and prompt. More

Helpful and friendly Very friendly staff. No pressure to purchase and willing to show all vehicle options available. Stayed late Sunday to accommodate my inquiry and tes Very friendly staff. No pressure to purchase and willing to show all vehicle options available. Stayed late Sunday to accommodate my inquiry and test drive. More

Fast and Friendly A warning was issued by my computer system so I called the dealership. The receptionist was very familiar with the situation indicated that it should A warning was issued by my computer system so I called the dealership. The receptionist was very familiar with the situation indicated that it should be taken care of quickly. My car was scheduled for the next day. The staff was quick, efficient and very friendly. The cookies are good too! More

Terrible way to treat buying customers Tried twice to buy a car here, but the sales department was awful. We were bounced around to different people, received conflicting information and li Tried twice to buy a car here, but the sales department was awful. We were bounced around to different people, received conflicting information and lied to about our trade in value. These people are disorganized and lack basic people skills in addition to poor knowledge of their products. More

Awesome customer service with a smile! Great car buying experience with this dealership! The guys stayed around late on a Sunday and help my wife get into her dream car! Spent some qualit Great car buying experience with this dealership! The guys stayed around late on a Sunday and help my wife get into her dream car! Spent some quality time with her going over all of the cars features. Highly recommended! More

Excellent buying experience We recently bought a used car from the dealership. They were very friendly and helpful. There was no pressure or games with buying the car. The whole We recently bought a used car from the dealership. They were very friendly and helpful. There was no pressure or games with buying the car. The whole process only took 90 minutes from start to finish. We had a minor issue with the vehicle after the sale, and they fixed it and stood behind their vehicle. We were totally happy and satisfied and would buy there again. More