Mercedes-Benz of Southampton

We have used this dealer in the past and have been pleased. Our last experience, though, was far from ideal. It took a lot longer to get the car serviced (was routine stuff) due to some door issue a pleased. Our last experience, though, was far from ideal. It took a lot longer to get the car serviced (was routine stuff) due to some door issue at their garage and their answers on return date of our car proved to be highly unreliable, The loaner car had no GPS which became an issue as we did not get our car back for over a week and service advisor was less than helpful and showed no courtesy More

I absolutely love this location. My husband and I regular salesperson is Shane Chesney, one of the awesone managers who asked Candece Davino to help me. She was so pleasant and personable.) I real regular salesperson is Shane Chesney, one of the awesone managers who asked Candece Davino to help me. She was so pleasant and personable.) I really enjoyed dealing with her, and would recommend her. Thank you Shane for always coming through for us over the years, and continued success to you and your team along with the Southampton location. More

The best and most courteous and efficient car dealership I have ever used. I have been using MB Southampton for the last 10 years and never been disappointed. This is part of the reason I am getting my fi I have ever used. I have been using MB Southampton for the last 10 years and never been disappointed. This is part of the reason I am getting my fifth new car from them in the near future. Kenneth Meszkat More

I would highly recommend this dealership for any repairs you may need! The facility is spotless and so easy to drop off your vehicle. My car was serviced to my satisfaction. The staff is wonderful, especial you may need! The facility is spotless and so easy to drop off your vehicle. My car was serviced to my satisfaction. The staff is wonderful, especially Bryan Walsh who went above and beyond his duties to help us. His customer service skills are exceptional More

Peter Rasmussen 5 stars. Excellent salesman. Addressed every email promptly. Worked with finance manager to get the right price. Happy with my 2020 GLC. Smooth transaction! every email promptly. Worked with finance manager to get the right price. Happy with my 2020 GLC. Smooth transaction! More

People were professional,friendly, and very efficient, great group, could not have made my experience any better. I was in a difficult situation, I was very grateful for how they handled my predicament. great group, could not have made my experience any better. I was in a difficult situation, I was very grateful for how they handled my predicament. More

I highly recommend this dealership. I had a wonderful experience. I switched over from another Mercedes dealer. I wasn't sure if I'd stay with the brand, I planned on looking elsewhere but glad I didn't. experience. I switched over from another Mercedes dealer. I wasn't sure if I'd stay with the brand, I planned on looking elsewhere but glad I didn't. After meeting with Shane and Candece it was clear I was in good hands. They went above and beyond to make sure the whole experience was relaxed and friendly. I'm happy to have met them both and plan on sticking with this dealership. Thank you Shane and Candece! More

Great place to but a car.. Everyone was very courteous. The salesperson was very patient and answered all my questions as was the finance people. Highly recommend to anyone looking to buy a Mercedes. The salesperson was very patient and answered all my questions as was the finance people. Highly recommend to anyone looking to buy a Mercedes. More

Bad bad service De service is beschamend voor een Mercedes dealer. We stonden 15 min te wachten. Uiteindelijk maar zelf iemand aangesproken die achter een balie zat. De service is beschamend voor een Mercedes dealer. We stonden 15 min te wachten. Uiteindelijk maar zelf iemand aangesproken die achter een balie zat. Hij had ons nochtans al gezien maar deed geen moeite. Vervolgens krijgen we te horen dat het minstens twee dagen duurt voordat de wagen klaar is. Men had eerder geen tijd. Een vervangende wagen krijgen was niet mogelijk. More

Very Satisfied Very satisfied with the whole process and attention to detail. Would highly recommend to friends and family. Have purchased from here before and alw Very satisfied with the whole process and attention to detail. Would highly recommend to friends and family. Have purchased from here before and always a pleasant experience. More