Back

Mercedes-Benz of South Orlando

Orlando, FL

3.9
405 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

Directions

By Type

Showing 405 reviews

September 04, 2015

Best Service in the central florida area Great, honest service. I was in a rush and Mr Farnando took care of my car. I thought I had to come back but he was able to accommodate my car in the More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Farnando Malta
Sep 08, 2015 -

Mercedes-Benz of South Orlando responded

Bobby, I would like to help remedy this issue. In reviewing our records we don't see any parts orders that took a year to arrive. Would you please call me when you have an opportunity so I can try to resolve this for you. My direct line is 407.367.2703. Regards, Ruben Santiago

Nov 10, 2015 -

Mercedes-Benz of South Orlando responded

Bobby, Thank you so much for your kind remarks concerning Fernando and the service he provided. I will be sure to recognize him for his efforts. Ruben Santiago General Manager

August 29, 2015

Juliana salazar the seller made good in work the financier helped me a lot I really liked those 3 people thank you for the super service preferred More

by Juliana1922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harol M, Johnny C, Mike I
March 16, 2015

AMAZING DEALERSHIP I have just purchased my 3rd Mercedes Benz from Mercedes Benz South Orlando. I live an hour away and will drive there for sales and for service. The More

by mcie4500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Various
August 01, 2014

Awful Buying Experience Went in ready to buy a GL450 or 550. Salesperson was not terribly familiar with features, but worse yet, was unable to even assemble an accurate quote More

by mbbuyer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge, Darrell
March 14, 2014

I am a customer since 1995 but the sales person (John Montoya)was unrespect and with bad acctitud because he does not close the deal. How people like that work in a MB dealer. More

by gonzalo15
Customer Service
Recommend Dealer
No
Employees Worked With
Managers and sales person
Mar 15, 2014 -

Mercedes-Benz of South Orlando responded

Ruben, I am not sure what transpired yesterday between you and Jhon however please accept our apologies. RJ has informed me that he reviewed with you what the next step is to finalize the purchase of your car. If I can be of any further assistance please dont hesitate to reach out to me directly. My direct line is 407.367.2703. Regards, Ruben Santiago General Manager

March 05, 2014

It was my plan to just look at cars. However, Bethel was very helpful and listened to exactly what I told him my needs and wants were. I had never had a car with any real technology. We looked at a very mod More

by M81976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BETHEL HARRIS
Mar 15, 2014 -

Mercedes-Benz of South Orlando responded

Thank you so much for your business. On your next visit please stop by and say hello. Ruben Santiago General Manager

November 05, 2013

This was by far our most pleasant car buying experience. The professionalism of our salesman was outstanding combined with a warm friendliness that made the entire experience enjoyable. We highly recommen More

by Cindik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Montoya
October 15, 2013

sale person jhon montoya was very very nice, when out of his way to get us the best deal.Everyone was very pleasant. Yes i would recommend this dealership to everyone. Genaro A. of Orlando Love My More

by diamondwhite1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jhon montoya
June 12, 2013

Great service and best new staff great service manager Great service and best new staff great service manager Very clean and friendly staff your my car was service and fix The first time very happy now More

by Will7756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 12, 2013 -

Mercedes-Benz of South Orlando responded

Dear Will7756, My name is Ruben Santiago and I am the new manager of Mercedes Benz of South Orlando. I want to apologize for the way we treated you and certainly understand your frustration. We are implementing certain measures that will hopefully prevent this from happening again. I would welcome an opportunity to be of service to you again. I would be more than happy to come out to you at your office or home pick up your car and provide you with a Mercedes Benz loaner. My email is rsantiago@mbso.com or my number at the dealership is 407.367.2700. Regards, Ruben Santiago

January 24, 2013

It was a pleasant experience at a great facility offering a quality product. I would highly recommmend this dealership to anyone looking to purchase a new vehicle. More

by jill.reilly.520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hanzman