Mercedes-Benz of South Orlando

Excellent service overall!! James Kept me informed of progress at each step and discussed additional issues. Car was cleanEd after the service. The valet service by Melanie was very helpful! progress at each step and discussed additional issues. Car was cleanEd after the service. The valet service by Melanie was very helpful! More

Keith Mooty at Mercedes -Benz South Orlando helped me with my vehicle service & regular check up. As always with the dealership, they are very professional, friendly and helpful. Since purchasing my Me with my vehicle service & regular check up. As always with the dealership, they are very professional, friendly and helpful. Since purchasing my Mercedes I have always been impressed with the quality and service when I am at the dealership. I would recommend to anyone looking to purchase a new car to go there. 5 stars !!! More

Excellent fast and least stressful new car buying experience. Thanks for the team . Highly recommend any day .closing of Loan was super easy and fast . experience. Thanks for the team . Highly recommend any day .closing of Loan was super easy and fast . More

Terrible customer service. Service dept totally sucks. No social distancing or cleaning going on. I don’t trust them. Manger Tony did not care. I just traded my leased vehicle to Audi and left with a No social distancing or cleaning going on. I don’t trust them. Manger Tony did not care. I just traded my leased vehicle to Audi and left with a new car. I know their service is first class. Dealer ship needs to be reported to Mercedes!! More

Long wait to discover that needed parts, thought to be on inventory, were not. Subsequently things changed and I decided to postpones, and maybe cancel the service because of unforeseen events. Service advis inventory, were not. Subsequently things changed and I decided to postpones, and maybe cancel the service because of unforeseen events. Service advisor was not at fault in any way. Would happily request again. More

Friendly, courteous and professional staff. The transaction took some time but it was not unbearable. Wish I had more time to test drive more vehicles but it was late and i was exhausted. I didn’t transaction took some time but it was not unbearable. Wish I had more time to test drive more vehicles but it was late and i was exhausted. I didn’t get much time to learn everything about the car I purchase but I’m confident that it was the right choice. Everyone seem happy about their job which was reflected in the service I received. More

The people were friendly. I was impressed with the cafe. The service we had done was done in a very timely manner. This was our first visit to your dealership and we will be back. The service we had done was done in a very timely manner. This was our first visit to your dealership and we will be back. More

I had an excellent experience... Sal the sales rep was an excellent person. We negotiated at length and he was very informative and patient with us. At last we reached a compromise which satisfied both of us excellent person. We negotiated at length and he was very informative and patient with us. At last we reached a compromise which satisfied both of us. Sal was very pleasant to work with. He is an asset to your organization. We love our new vehicle. More

Excellent customer service by James Edward. I am please with the services provided by Mercedes Benz staff who performed my car annual services. Kudos to James Edwards and the crew. with the services provided by Mercedes Benz staff who performed my car annual services. Kudos to James Edwards and the crew. More

Service department did an excellent job after my car broke down. Cindy Johnson went out of her way to help me. Kudos to the entire time. broke down. Cindy Johnson went out of her way to help me. Kudos to the entire time. More