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Mercedes-Benz of South Orlando

Orlando, FL

3.9
412 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 412 reviews

November 18, 2020

Getting to a service advisor is painful. Multiple phone calls, repeated tries, bouncing back and forth, voice mails not responded to. This is a technical issue at your end that must be addressed. More

by Ashok.jain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
November 16, 2020

They provided the service requested at a fair price - and the one quoted - with friendly and personal attention to detail. I will use them again with pleasure More

by gilfordent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
November 13, 2020

I used the valet service for the first time today and it was amazing! They kept me informed every single step of the way and everyone was so nice! I highly recommend this dealer! 😺 More

by 2niemanns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin and John
November 10, 2020

Cindy did a great job. Very helpful and friendly. The car was done ahead of time and was delivered cleans and shiny. Lyft service is a definite plus! More

by Ctrooper8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feyez Harby
November 09, 2020

Chris was very professional and kept me updated on the service process. All of my questions were answered. There were no hidden cost in the final bill. More

by wandadenise80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (Service Advisor)
November 06, 2020

I received very good service today and it did not take too long. I do feel they need a larger waiting area due to the fact there were other customers that had to stand. More

by charles.dennis67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nigel
November 02, 2020

Saturday night my car was inoperative. Sunday morning Eugene Helped me to set up my towing. Car was fixed in a couple hours. So happy with how he expedited my service More

by Pas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene
October 30, 2020

I had a good experience, everyone was helpful and friendly. I took my car in for an estimate and a recall inspection. They provided me with a loaner car for the day and performed the inspection and e More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jones
October 28, 2020

Friendly and professional staff. Chris (service rep) very attentive and honest . Receiving team took a little longer to greet than normal. But overall great service More

by Nanelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris very honest and professional
October 27, 2020

Excellent service and staff i was in and out without any issue. The waiting area was clean and had ample seating. I would recommend this place. More

by Adrianabuddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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