Mercedes-Benz of South Orlando

Saturday night my car was inoperative. Sunday morning Eugene Helped me to set up my towing. Car was fixed in a couple hours. So happy with how he expedited my service Eugene Helped me to set up my towing. Car was fixed in a couple hours. So happy with how he expedited my service More

I had a good experience, everyone was helpful and friendly. I took my car in for an estimate and a recall inspection. They provided me with a loaner car for the day and performed the inspection and e friendly. I took my car in for an estimate and a recall inspection. They provided me with a loaner car for the day and performed the inspection and estimate as asked for. More

Friendly and professional staff. Chris (service rep) very attentive and honest . Receiving team took a little longer to greet than normal. But overall great service attentive and honest . Receiving team took a little longer to greet than normal. But overall great service More

Excellent service and staff i was in and out without any issue. The waiting area was clean and had ample seating. I would recommend this place. issue. The waiting area was clean and had ample seating. I would recommend this place. More

Excellent service overall!! James Kept me informed of progress at each step and discussed additional issues. Car was cleanEd after the service. The valet service by Melanie was very helpful! progress at each step and discussed additional issues. Car was cleanEd after the service. The valet service by Melanie was very helpful! More

Keith Mooty at Mercedes -Benz South Orlando helped me with my vehicle service & regular check up. As always with the dealership, they are very professional, friendly and helpful. Since purchasing my Me with my vehicle service & regular check up. As always with the dealership, they are very professional, friendly and helpful. Since purchasing my Mercedes I have always been impressed with the quality and service when I am at the dealership. I would recommend to anyone looking to purchase a new car to go there. 5 stars !!! More

Excellent fast and least stressful new car buying experience. Thanks for the team . Highly recommend any day .closing of Loan was super easy and fast . experience. Thanks for the team . Highly recommend any day .closing of Loan was super easy and fast . More

Terrible customer service. Service dept totally sucks. No social distancing or cleaning going on. I don’t trust them. Manger Tony did not care. I just traded my leased vehicle to Audi and left with a No social distancing or cleaning going on. I don’t trust them. Manger Tony did not care. I just traded my leased vehicle to Audi and left with a new car. I know their service is first class. Dealer ship needs to be reported to Mercedes!! More

Long wait to discover that needed parts, thought to be on inventory, were not. Subsequently things changed and I decided to postpones, and maybe cancel the service because of unforeseen events. Service advis inventory, were not. Subsequently things changed and I decided to postpones, and maybe cancel the service because of unforeseen events. Service advisor was not at fault in any way. Would happily request again. More

Friendly, courteous and professional staff. The transaction took some time but it was not unbearable. Wish I had more time to test drive more vehicles but it was late and i was exhausted. I didn’t transaction took some time but it was not unbearable. Wish I had more time to test drive more vehicles but it was late and i was exhausted. I didn’t get much time to learn everything about the car I purchase but I’m confident that it was the right choice. Everyone seem happy about their job which was reflected in the service I received. More