Mercedes-Benz of South Orlando

Extremely disappointing experience. After three hour wait my vehicle was still not at a bay. When requested to have my car returned they were unable to find it. Total disregard for clients time. my vehicle was still not at a bay. When requested to have my car returned they were unable to find it. Total disregard for clients time. More

Always exceeding my expectations, this dealer knows how to treat their costumers to the fullest. They are by far the best Mercedes dealer that I have been in contact with, thank you so much. to treat their costumers to the fullest. They are by far the best Mercedes dealer that I have been in contact with, thank you so much. More

I always get great service at this location. I came in for a parts recall and everything was handled quickly. Their service team is really friendly & cool in a genuine way. for a parts recall and everything was handled quickly. Their service team is really friendly & cool in a genuine way. More

Had service done on my SL380. Team at MB of South Orlando was great - they kept me informed and delivered as promised. Very fair price! was great - they kept me informed and delivered as promised. Very fair price! More

Great customer service as always. Everyone was very attentive and supportive in helping me make the best choice for me. They listened to my needs. attentive and supportive in helping me make the best choice for me. They listened to my needs. More

Went in for oil change. When we bought car we were told it would be like 200.00. Well this is our first Mercedes and was I shocked when she quoted be 900.00 for plan b. Well we went with plan A and still it would be like 200.00. Well this is our first Mercedes and was I shocked when she quoted be 900.00 for plan b. Well we went with plan A and still 399.00. Not sure what all I got for my money. If someone could call me and exsplain what I paid for that would be nice. And it took over 2 hours. Why???? More

Honest service. Didn't try to upsell unnecessary maintenance. Place is clean and more importantly they get the job done at the estimated time and keep me updated. maintenance. Place is clean and more importantly they get the job done at the estimated time and keep me updated. More

We moved to the Orlando area five months ago and this was our first visit to this Mercedes Benz location....we have no complaints. Cindy Johnson took care of us and she did a great job. She and the team fo our first visit to this Mercedes Benz location....we have no complaints. Cindy Johnson took care of us and she did a great job. She and the team found a few more items that needed to be repaired and Cindy graciously brought it to our attention and it will be repaired. We are very happy to have found this Mercedes Benz location. Thank you Cindy and the technician who worked on our vehicle. More

The service was great. I appreciated with airbag recall notification very much. Keep up with the good work. It took longer than I expected. Thanks. notification very much. Keep up with the good work. It took longer than I expected. Thanks. More

Advisor left for the day, when I told him I was on my way to collect my car. Poor... Car was washed but poorly, glass surfaces were smeared. to collect my car. Poor... Car was washed but poorly, glass surfaces were smeared. More