Mercedes-Benz of South Orlando

Recently took my 2014 GL550 in for service after almost a year of not using. The service department completed one service and another that was missed due to the lock down. Our family vehicle was given a bran year of not using. The service department completed one service and another that was missed due to the lock down. Our family vehicle was given a brand new bill of health just in time for the Christmas season so we can visit family and friends in south Fl. Please ask for Keith if you don’t already have a permanent service manager. One of the issue was dead battery from no driving during lock down. I called Keith it was his off day, however he contacted service for me and returned my call with instructions to take it in and see Justin. I was amazed that it was weekend I had no appointment and Justin was able to save my weekend by getting me in and out before noon. Thanks Justin. More

I would like to thank viktor for his excellent service and letting us know details from start to finish of our pick up and return and letting us know details from start to finish of our pick up and return More

Even during the holiday season there service was A+, My car battery light was on and the technician was kind enough to get me in without an appointment. car battery light was on and the technician was kind enough to get me in without an appointment. More

Process was easy. Found the car I wanted and kept me informed throughout .. Kyle Corbin was my sales representative and he did a great job. informed throughout .. Kyle Corbin was my sales representative and he did a great job. More

Extremely disappointing experience. After three hour wait my vehicle was still not at a bay. When requested to have my car returned they were unable to find it. Total disregard for clients time. my vehicle was still not at a bay. When requested to have my car returned they were unable to find it. Total disregard for clients time. More

Always exceeding my expectations, this dealer knows how to treat their costumers to the fullest. They are by far the best Mercedes dealer that I have been in contact with, thank you so much. to treat their costumers to the fullest. They are by far the best Mercedes dealer that I have been in contact with, thank you so much. More

I always get great service at this location. I came in for a parts recall and everything was handled quickly. Their service team is really friendly & cool in a genuine way. for a parts recall and everything was handled quickly. Their service team is really friendly & cool in a genuine way. More

Had service done on my SL380. Team at MB of South Orlando was great - they kept me informed and delivered as promised. Very fair price! was great - they kept me informed and delivered as promised. Very fair price! More

Great customer service as always. Everyone was very attentive and supportive in helping me make the best choice for me. They listened to my needs. attentive and supportive in helping me make the best choice for me. They listened to my needs. More

Went in for oil change. When we bought car we were told it would be like 200.00. Well this is our first Mercedes and was I shocked when she quoted be 900.00 for plan b. Well we went with plan A and still it would be like 200.00. Well this is our first Mercedes and was I shocked when she quoted be 900.00 for plan b. Well we went with plan A and still 399.00. Not sure what all I got for my money. If someone could call me and exsplain what I paid for that would be nice. And it took over 2 hours. Why???? More