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Mercedes-Benz of South Orlando
Orlando, FL
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This was the most professional and pleasant experience I’ve ever had a dealership. I felt like I was at Club Mercedez. They made me very comfortable with my decisions and Robert Coleman is the quintessent I’ve ever had a dealership. I felt like I was at Club Mercedez. They made me very comfortable with my decisions and Robert Coleman is the quintessential besieged!!! More
Excellent service! From the moment we got there to the last minute, she told us price and time frame for repairs. She told us where to go to get a complementary lunch and something to drink from them. The last minute, she told us price and time frame for repairs. She told us where to go to get a complementary lunch and something to drink from them. They even had a shuttle to take us to the mall while we waited and then called us when they were done. More
Punctual, professional and excellent communication sums up my impression of this dealership. This is something I’ve come to expect from Mercedes Benz! Unfortunately not all dealerships live up to these exp up my impression of this dealership. This is something I’ve come to expect from Mercedes Benz! Unfortunately not all dealerships live up to these expectations. Mercedes Benz of South Orlando definitely does! More
Love everyone very friendly from sales to finances quick and easy. Love the tour car helping with the features. Finance girl was very lovely. Awesome all and easy. Love the tour car helping with the features. Finance girl was very lovely. Awesome all More
Excellent service experience once again. Viktor, my service advisor is fantastic. Excellent communication and follow through. My car was done in time and done correctly. service advisor is fantastic. Excellent communication and follow through. My car was done in time and done correctly. More
Robert Coleman a great salesman as well as a great person to have work with. Took great patient and understanding to listen to my concerns about picking the right Mercedes benz that would fit my needs. to have work with. Took great patient and understanding to listen to my concerns about picking the right Mercedes benz that would fit my needs. More
Beat customer and profesional services. Viktor Kazakov is one of the most courteous experience and knowledgeable service advisor representative, he as always exceeds our expectation and gives an outstanding one of the most courteous experience and knowledgeable service advisor representative, he as always exceeds our expectation and gives an outstanding and beyond service. Making our whole experience at Mercedes the most pleasant and cost value. More
Had a rather bad experience this visit. I came in for just a oil change and oil filter. When I was greeted by the service advisor Cindy she asked my reasoning for my service so when I told her only a oil just a oil change and oil filter. When I was greeted by the service advisor Cindy she asked my reasoning for my service so when I told her only a oil change and oil filter she claimed it as "service A" when I confirmed with that I only want a oil change she assured me that it's the same as service A when I went to pay for it I had a bill for double the price I expected, she claimed that they topped off all my fluids which was a lie since I just topped off my fluids a couple days before hand. She did end up giving me a discount but put the blame on me for scheduling the wrong service for my car. At the end of it all I ended up paying over $300 for just and oil change, key battery and air in my tires. More
The service department is top notch. I needed new front tires due to a nail in one and just general wear. They gave me a ride home then delivered my vehicle to me later. Very smooth process! tires due to a nail in one and just general wear. They gave me a ride home then delivered my vehicle to me later. Very smooth process! More
I am so very happy to have found this car dealer. The service, courtesy and care goes beyond your expectation. I highly recommend purchasing your next vehicle here. service, courtesy and care goes beyond your expectation. I highly recommend purchasing your next vehicle here. More