Mercedes-Benz of South Orlando
Orlando, FL
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This experience was not good based on a lack of communication and no follow up from the dealership. I had to follow up on my vehicle was on hold for over 20 min and advised everyone went home communication and no follow up from the dealership. I had to follow up on my vehicle was on hold for over 20 min and advised everyone went home More
Have 2020 GLC 300 broke down today, can't get through to a service advisor message left-completely ignored poor customer service. Car still in driveway. a service advisor message left-completely ignored poor customer service. Car still in driveway. More
Very pleasant experience, James is a very pleasant and professional individual. I would be very much pleased if he is always my advisor. Thank you. professional individual. I would be very much pleased if he is always my advisor. Thank you. More
This was the most professional and pleasant experience I’ve ever had a dealership. I felt like I was at Club Mercedez. They made me very comfortable with my decisions and Robert Coleman is the quintessent I’ve ever had a dealership. I felt like I was at Club Mercedez. They made me very comfortable with my decisions and Robert Coleman is the quintessential besieged!!! More
Excellent service! From the moment we got there to the last minute, she told us price and time frame for repairs. She told us where to go to get a complementary lunch and something to drink from them. The last minute, she told us price and time frame for repairs. She told us where to go to get a complementary lunch and something to drink from them. They even had a shuttle to take us to the mall while we waited and then called us when they were done. More
Punctual, professional and excellent communication sums up my impression of this dealership. This is something I’ve come to expect from Mercedes Benz! Unfortunately not all dealerships live up to these exp up my impression of this dealership. This is something I’ve come to expect from Mercedes Benz! Unfortunately not all dealerships live up to these expectations. Mercedes Benz of South Orlando definitely does! More
Love everyone very friendly from sales to finances quick and easy. Love the tour car helping with the features. Finance girl was very lovely. Awesome all and easy. Love the tour car helping with the features. Finance girl was very lovely. Awesome all More
Excellent service experience once again. Viktor, my service advisor is fantastic. Excellent communication and follow through. My car was done in time and done correctly. service advisor is fantastic. Excellent communication and follow through. My car was done in time and done correctly. More
Robert Coleman a great salesman as well as a great person to have work with. Took great patient and understanding to listen to my concerns about picking the right Mercedes benz that would fit my needs. to have work with. Took great patient and understanding to listen to my concerns about picking the right Mercedes benz that would fit my needs. More