Mercedes-Benz of South Orlando

Until the manager got involved, the service personnel I came in contact with were aloof and disinterested in providing customer service. The service employee I had the most encounter with was awful came in contact with were aloof and disinterested in providing customer service. The service employee I had the most encounter with was awful More

Excellent service and Eugene is excellent. All people in service department excellent. Thank you for the service and attention service department excellent. Thank you for the service and attention More

My service advisor, Keith Mooty always provides a very professional service, making sure the car is serviced properly and per MB specifications! The Best or Nothing! professional service, making sure the car is serviced properly and per MB specifications! The Best or Nothing! More

I had an outstanding purchasing experience working with Corey. The finance team was also superb. Every staff member from reception to their surprisingly great cafe was courteous and embodied customer car Corey. The finance team was also superb. Every staff member from reception to their surprisingly great cafe was courteous and embodied customer care. I will definitely purchase here in the future. More

Viktor’s knowledge and willingness to help is second to none! none! More

I contacted this dealership about two cars they have listed on cars.com. Spoke with Connor after three messages left. The response form specifies which car I was inquiring about. I told him there were t listed on cars.com. Spoke with Connor after three messages left. The response form specifies which car I was inquiring about. I told him there were two I wanted to see that are just alike but the price is different. He never called me back with an explanation. So I called him and asked if I could see the cars. He set an appointment. I drove almost an hour to the dealership. They assigned this young sales lady who was a snotty young kid. Long story short, they of course sold the lower priced car and didn't have either one for me to look at to bait and switch. By the way, Connor's job is "internet" sales or basically telemarketing and to get you into the dealership no matter what he has to tell you. These people do not give a crap about anyone and they move people around like sheep without regard for your time or convenience. Mercedes is supposed to be a highline brand but these people are total hucksters. Stay away More

I worked with Jorell Figueroa on purchasing a new vehicle and he was fantastic! Very easy to work with and very appreciative and understanding of my time and interests. He made the car buying process smooth and he was fantastic! Very easy to work with and very appreciative and understanding of my time and interests. He made the car buying process smooth and simple for me and I walked out the same day with the vehicle I really wanted. Jhon Montoya was an excellent manager to work with as well; if you have the chance to work with these two gentleman on the purchase of your next vehicle it’ll be a grand slam. Thanks again!! Highly recommend! More