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Mercedes-Benz of South Orlando

Orlando, FL

3.9
412 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 412 reviews

October 19, 2021

Paul Jones made our service with Mercedes Benz very easy and efficient. It is always a pleasure doing business with Paul. More

by patpersson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Oct 19, 2021 -

patpersson responded

We were very pleased with the service and the assistance that Mr. Paul Jones afforded us. He is always welcoming and accommodating.

Oct 19, 2021 -

patpersson responded

We highly recommend Mercedes of South Orlando.

Oct 19, 2021 -

patpersson responded

Our service was completed quickly and efficiently. We were charged the amount of money quoted and were able to have the car returned the same afternoon. We would definitely recommend Mercedes of South Orlando.

Oct 20, 2021 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful feedback - Paul will be so happy to hear it! We're truly grateful to have you as a Mercedes-Benz of South Orlando customer and look forward to seeing you at your next visit!

October 12, 2021

After the car was service I have a problem, drove to the dealer and Mr. Christopher and James took care the situation right away, thank you. More

by soggieeggo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher and james
Oct 12, 2021 -

Mercedes-Benz of South Orlando responded

We're so happy Christopher and James could resolve these concerns for you! Thank you for coming to the Mercedes-Benz of South Orlando service center! We're glad we could provide five-star care!

Oct 13, 2021 -

soggieeggo responded

It was a serious negligence from the mechanic and I think I deserve they give me my money back for the next 3 years service, I need them to take care me at least for the next 3 years service and also as longer I own the Mercedez, because it was a serious mistake, if I can be nasty I can sue the mechanic and the dealer, so I need to be compensated big time, thanks and have a nice day.

October 11, 2021

This time, the service was completed timely and Nigel was delivered as promised. He contacted us and had the car ready when he said he would. More

by Gpires7779
Recommend Dealer
Yes
Employees Worked With
Nigel
Oct 12, 2021 -

Mercedes-Benz of South Orlando responded

Thank you for leaving us your honest feedback and rating! We hope we can provide five-star care to you next time! - Mercedes-Benz of South Orlando

October 08, 2021

They stole right in front of my face they will highway rob you right in your face and tell you you did it More

by NeveragainMB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominick Ford
Oct 11, 2021 -

Mercedes-Benz of South Orlando responded

We appreciate you reaching out and would like the opportunity to address your concerns in greater detail. Would you please contact me directly at your earliest convenience? Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com

October 01, 2021

Great personal door to door service. I am assigned a service advisor and he provides great personal attention. More

by MikeL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor in Service, Salvatore Labarbera
Oct 04, 2021 -

Mercedes-Benz of South Orlando responded

Thank you for your review, Mike! We look forward to seeing you next time at Mercedes-Benz of South Orlando!

September 25, 2021

Paul, Service Manager, is the absolute Best! He completely goes above and beyond to accommodate in each and every situation. The dealership is a class act. One phone call and they make you feel li More

by 1970skw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul (Service)
Sep 27, 2021 -

Mercedes-Benz of South Orlando responded

We're so happy to hear Paul and the Mercedes-Benz of South Orlando team made this visit special! We're so glad you feel confident in us and we look forward to seeing you again!

September 09, 2021

Until the manager got involved, the service personnel I came in contact with were aloof and disinterested in providing customer service. The service employee I had the most encounter with was awful More

by Mary A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Jones
Sep 10, 2021 -

Mercedes-Benz of South Orlando responded

Mary, We are sorry to hear about this experience. We hope you'll allow us the chance to provide a better experience next time. Please don't hesitate to reach out with any additional information you'd like to share with me. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com

August 29, 2021

Excellent service and Eugene is excellent. All people in service department excellent. Thank you for the service and attention More

by armidisalexandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene
Aug 31, 2021 -

Mercedes-Benz of South Orlando responded

It was our pleasure to serve you! Thanks for visiting us here at Mercedes-Benz of South Orlando. We hope to see you again next time!

August 28, 2021

My service advisor, Keith Mooty always provides a very professional service, making sure the car is serviced properly and per MB specifications! The Best or Nothing! More

by DarthVadergranpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mooty
Aug 31, 2021 -

Mercedes-Benz of South Orlando responded

Thank you for the fantastic review! We're so glad to hear that Keith continues to take great care of you & your vehicle and we look forward to your next visit with us here at Mercedes-Benz of South Orlando! Take care!

August 25, 2021

I had an outstanding purchasing experience working with Corey. The finance team was also superb. Every staff member from reception to their surprisingly great cafe was courteous and embodied customer car More

by Joycepitters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Toombs
Aug 26, 2021 -

Mercedes-Benz of South Orlando responded

Hi Joyce, we can't thank you enough for this fantastic review! We look forward to passing it along to Corey and the rest of our staff at Mercedes-Benz of South Orlando!

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