Mercedes-Benz of South Orlando

I was very well attended by the seller Monica. . The company is wonderful. I will come back to buy another car. My son loved the gift. Thank you Monica⭐️⭐️⭐️⭐️⭐️✅ . The company is wonderful. I will come back to buy another car. My son loved the gift. Thank you Monica⭐️⭐️⭐️⭐️⭐️✅ More

Not honest. Purchased a pre-paid maintenance agreement for 3-years when I bought my vehicle, which means to the dealer 3 services regardless of the time. So, i Purchased a pre-paid maintenance agreement for 3-years when I bought my vehicle, which means to the dealer 3 services regardless of the time. So, if you drove 30,000 miles in a year all of your pre-paid service is used up in the first year. Took my vehicle in for routine service they did the oil change and inspection, I looked at the engine air filter after the service was done and it was filthy, needing to be changed, so they don't do what they say they are going to. Additionally, one of the air intake hoses had a large tear in it, that the mechanic would have to had removed to access the oil filter, if he did. Look to another dealer. More

Stay away Alert. Service team are really the 3 Stooge's. My Sprinter on recall parts was returned twice due to lack of work. Has cost me $8,000 of non workable days. Service team are really the 3 Stooge's. My Sprinter on recall parts was returned twice due to lack of work. Has cost me $8,000 of non workable days. Very bad service. Team doesn't care or knows what an appointment is all about. My advise if you need your vehicle back on time set days your in for a surprise. Stay the F$#k Away people. More

It was good experience. It took a while to figure the issue however. Car needs to be cleaned better It took a while to figure the issue however. Car needs to be cleaned better More

Even though the service department was very busy, the service drive employees were greeting people and addressing needs. Once I was able to talk to Paul Jones (SA), he went over the appointment concerns service drive employees were greeting people and addressing needs. Once I was able to talk to Paul Jones (SA), he went over the appointment concerns and made sure I was taken care of. The communication was great via text. The only issue is that the dealership has outgrown the current location. More

I was traveling from out of state in our 2021 GLS450 when we picked up a nail in our tire. I drove in to MB of South Orlando and asked for assistance. Anthony, the Asst Service Mgr, was extremely helpful. Th we picked up a nail in our tire. I drove in to MB of South Orlando and asked for assistance. Anthony, the Asst Service Mgr, was extremely helpful. They ordered a tire and had me on my way in no time. Every employee I encountered was friendly, courteous and professional. I highly recommend MB of South Orlando! More

Service was excellent, Victor addressed all my concerns with my vehicle and returned to me with completed service plus all software upgrade requirements. with my vehicle and returned to me with completed service plus all software upgrade requirements. More

To be honest picking up my vehicle was truly unpleasant, unprofessional and highly irregular for a Mercedes Benz Dealership. Service desk employees hiding in the dark corner of their office eating French f unprofessional and highly irregular for a Mercedes Benz Dealership. Service desk employees hiding in the dark corner of their office eating French fries at 11 in the morning; valet staff more interested in doing staff training instead of helping me and my young child after more than 10 minutes of patiently standing there . Than after begging someone to ring out my bill I didn't even get a receipt 🧾! To top it off another 15 min wait to find out my car wasn't even on site it was down the street at another parking lot owned by them . More

Victor at MBSO worked with me to resolve a maintenace issue. They were flawless! NICE! issue. They were flawless! NICE! More

Efficient, accommodating and superbly customer conscious. Unequivocally the best dealership I have ever used. Thanks Unequivocally the best dealership I have ever used. Thanks More