Mercedes-Benz of South Orlando

I have bought 7 Mercedes over the yearsmpstly in New York and Mercedes Benz Of South Orlando has proven to have the best service department of all. and Mercedes Benz Of South Orlando has proven to have the best service department of all. More

Service person provided excellent customer service and relation. Communicated my service needs and completed work relation. Communicated my service needs and completed work More

What a disaster of a dealership. Avoid at all costs. I ordered a battery online, was told it was in stock and I could pick it up. Waited to get the confirmation email and then t Avoid at all costs. I ordered a battery online, was told it was in stock and I could pick it up. Waited to get the confirmation email and then took it to the dealership. When I got there, I was told that the battery was not there and the person who would know how to get it wouldn't be in until Monday. Overall that dealership is just a mess. When you call, they never call back, I've visited several times for other issues / items and have never once had a good experience. Customer service is not a priority for them. I cancelled the order and will not be going back there. More

The service was awesome,helpful crew member all very kind and helpful and caring i felt ok and will go again for the wondenful help i was given and helpful and caring i felt ok and will go again for the wondenful help i was given More

Hector "HP" at MBSO was amazing to work with and provided a truly "VIP" experience, and their benefits are prime for any true car-lover! a truly "VIP" experience, and their benefits are prime for any true car-lover! More

Viktor my service advisor was extremely helpful on my visit to the dealership. He spent the time to go over everything and made sure to update me every 15 minutes. I was very satisfied with his great kno visit to the dealership. He spent the time to go over everything and made sure to update me every 15 minutes. I was very satisfied with his great knowledge of Mercedes and all vehicles in general. I appreciate his honesty and trustworthy approach. I look forward to working with him again in the near future. The sky is the limit for this Employee and I am sure the owner and upper management loves him. More

Viktor was extremely helpful and considerate while helping me with a service call. He is a fantastic service advisor with a wealth of knowledge. The total experience was not lengthy and produced a po helping me with a service call. He is a fantastic service advisor with a wealth of knowledge. The total experience was not lengthy and produced a positive result. He is a true asset to the the dealership and should receive the proper recognition for his efforts. More

The attention and time offered by my vehicle's service advisor is top notch. Love working with Viktor from Mercedes of South Orlando. He goes the extra mile to make sure our vehicles are well maintained a advisor is top notch. Love working with Viktor from Mercedes of South Orlando. He goes the extra mile to make sure our vehicles are well maintained and looking sharp! Thank you Viktor for all you do! More

Raul is the best ! Always in good mood and very knowledgeable and helpful ! Strongly recommended Always in good mood and very knowledgeable and helpful ! Strongly recommended More

I had flood damage. they replaced all the carpeting. The car would not start all. It now runs great. they replaced all the carpeting. The car would not start all. It now runs great. More